I received an error code when I tried to extend my xbox live membership.

fresh x Shockz · Oct 10, 2017

my xbox live has expired so i bought a xbox live code for 12 month but when i tried to use it i got a error code. the message said that a problem was appeared at our side. maybe try again later. i tried it 3 times in around 3 hour but got the same message
every time.

this is the code under the message : +fRq4zJV3ZGq4fjpR8o9sn.0.4.10.

can somebody please help me with this problem?

:)

GSD0404 · Oct 10, 2017

Unable to extend Gold membership

I am unable to extend my Xbox Live Gold membership. Tried both using a redeem code or extend directly from the store on my Xbox, but cases I get the following error message:

Change your Microsoft Store Region

You currently have a subscription from a different region. If it still doesn't work, please contact customer support

PUR-ConversionBlockedCurrencyCountryMismatch

I am confirmed my Xbox region matched my redeem code. Please help!

COL10rich · Oct 10, 2017

XBOS-3014 66760a9e-0484-4d89-85cf-422e9eddb950 2016/11/23 - 20:22:14 UTC

above error code received when trying to apply 12mth Xbox live membership!

Mister Beep · Oct 11, 2017

Hey there,

Was there a code that looked similar to either XBOS-0000 or 0x00000000 ahead of that code you posted? See if there's another code listed there and post back so we can take a deeper look.

If not, you also have the option to reach out to our chat team for further assistance through our
Contact Us page, as they will be able to take a deeper look into what may be occurring.

Mister Beep

Hey there,

Was there a code that looked similar to either XBOS-0000 or 0x00000000 ahead of that code you posted? See if there's another code listed there and post back so we can take a deeper look.

If not, you also have the option to reach out to our chat team for further assistance through our
Contact Us page, as they will be able to take a deeper look into what may be occurring.

xLegacie

Yes depending you the code received it could extend your Gold membership by 3, 6 or 12 Months so long as it's an Xbox live gold code

QuickAimFire

In addition when I tried to connect my gold membership profile to live it comes up with Error code 80151911

xXWiZKiDXx023

I have the same error when redeeming the 12 month gold membership code, on My Account page on Xbox live website.

I have tried from the console and website.

Error Message on Xbox 360 cosole: This code isn't valid. Please enter a valid code.

INSOLENT JIM

I can't redeem any codes! I work hard for my money. I purchased an Xbox One, bought a card for a 3 month Xbox Live Gold Membership, & $15 card. None of the codes work when typed in. I tried the error code into their error code search & nothing worked!

I received an error code when I tried to extend my xbox live membership.