I received an email that states there is an issue with my account.

Discus and support I received an email that states there is an issue with my account. in XBoX Rewards & Social to solve the problem; I received an email that indicates there is an issue with my account. What seems to be the issue and how can it be resolved?... Discussion in 'XBoX Rewards & Social' started by TIMELORDCT, Jun 23, 2018.

  1. TIMELORDCT
    TIMELORDCT Guest

    I received an email that states there is an issue with my account.


    I received an email that indicates there is an issue with my account. What seems to be the issue and how can it be resolved?

    :)
     
    TIMELORDCT, Jun 23, 2018
    #1
  2. shahilah8890
    shahilah8890 Guest
    Some issues with the account

    I received an email that states there is an issue with my account. [​IMG]

    i received an email for my xbox live account and there is an error that states that there is any issue with my account and to contact support. Please advise on what to do.
     
    shahilah8890, Jun 23, 2018
    #2
  3. ChaoticCompound
    ChaoticCompound Guest
    "There seems to be an issue with your account"

    Adding my name to the many posts here that received an email saying there is an issue with my account.
     
    ChaoticCompound, Jun 23, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    I received an email that states there is an issue with my account.

    Hello TIMELORDCT,

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog
     
    XBLRewards8, Jun 26, 2018
    #4
  5. XBLRewards8 Win User

    I received an email that states there is an issue with my account.

    Hello TIMELORDCT,

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog
  6. BillowyPanther4 Win User

    UA going on over 4 months still no resolution

    I'm assuming I just have to wait for the actual email that will get my my account back.

    The email stating that my account was transferred from Brazil to United States. Is from *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***. I compared it to the email I received back on July 8th stating my account was transferred from United States to Brazil when this whole thing started. Then
    I compared it to the email I received on June 20 confirming that I successfully activated Xbox Live 1600 Microsoft Points Prepaid Card. I notice it's from the same exact set of other email's I've gotten when it comes to confirmation of XboxLive Prepaid Live
    and Point cards. So it has to be legit. Hopefully I'll receive another email with details on getting my account actually back in my hands since it's still temporarily blocked at the moment.
  7. BillowyPanther4 Win User

    another account hacked

    I did call again. nothing else I can do but just wait.

    I'll definitely be updating once I receive another email and actually have my account in my possession.

    Here's so more information on stuff I just noticed.

    I'm assuming I just have to wait for the actual email that will get my my account back.

    The email stating that my account was transferred from Brazil to United States. Is from *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***. I compared it to the email I received back on July 8th stating my account was transferred from United States to Brazil when this whole thing started. Then
    I compared it to the email I received on June 20 confirming that I successfully activated Xbox Live 1600 Microsoft Points Prepaid Card. I notice it's from the same exact set of other email's I've gotten when it comes to confirmation of XboxLive Prepaid Live
    and Point cards. So it has to be legit. Hopefully I'll receive another email with details on getting my account actually back in my hands since it's still temporarily blocked at the moment.
  8. XBL Prophet Win User

    Question about console banned

    [quote user="KLRSKIR"]

    You would have received an email stating that your account was banned from the LIVE service.

    [/quote]He did receive an email. He stated it in the second sentence.
  9. KLRSKIR Win User

    Question about console banned

    [quote user="XBL Prophet"]

    [quote user=""]

    You would have received an email stating that your account was banned from the LIVE service.

    [/quote]He did receive an email. He stated it in the second sentence.

    [/quote]He then inquired about his account being banned too, but thanks.
Thema:

I received an email that states there is an issue with my account.

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