I purchased the wrong game for this particular console, how do I get a refund?

Discus and support I purchased the wrong game for this particular console, how do I get a refund? in XBoX Games and Apps to solve the problem; I bought Madden 23 for Xbox One instead of X Series, so how do I rectify this situation? First-time XBox user 6e9b1414-1a53-41d5-9421-4e06ebaa5dec Discussion in 'XBoX Games and Apps' started by Buglife1978, Aug 23, 2022.

  1. Buglife1978
    Buglife1978 Guest

    I purchased the wrong game for this particular console, how do I get a refund?


    I bought Madden 23 for Xbox One instead of X Series, so how do I rectify this situation? First-time XBox user

    :)
     
    Buglife1978, Aug 23, 2022
    #1
  2. ngocphi Win User

    I purchased the wrong game for this particular console, how do I get a refund?

    The all Madden edition?

    If so thsn it don't matter you will get the wrong versiom regardless of what you do

    Because you aren't doing it rigth contact ea about your issue if you have Madden all Madden edition 2023

    Keep in mind you need to store it in internal storage or storage card
  3. Smwutches Win User

    I purchased the wrong game for this particular console, how do I get a refund?

  4. Ronnieee Win User

    How do i get a refund on a game i accidentally purchased

    Hi there! This is Ronnie, an independent advisor.

    Nice to meet you and I hope you are having a great day!

    I understand you need help.

    Let me provide you a direct link for you to request this immediately.

    Make sure to get the order number first on https://account.microsoft.com/billing/orders/

    Then go here:

    http://xbox.com/refunds

    Choose the option "Why don't I see the purchase in my list?" then "I don't see the purchase"



    Choose the last option "none of the above apply, I still can't find my order" then "request a refund"

    After you submit this form, you’ll receive confirmation and follow-up emails that’ll include instructions on how you can keep track of the status of your request. They will send you a response with the refund decision within 72 hours, as filling the form doesn't automatically qualify you to get it.

    If your refund gets accepted, you will get the money back 3-5 business days depending on your bank, after you receive the confirmation
  5. Parkeriscoo Win User

    Refund

    My refund declined for a game I didn't play and or buy but my refund got declined and I don't know how to get it back. And I also filled out the refund thing wrong on accident.
    When did you purchase the game?
  6. Smwutches Win User

    Purchased game by mistake how do I get a refund?

    You'll need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
Thema:

I purchased the wrong game for this particular console, how do I get a refund?

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