I purchased skin pack and it has disappeared from my account

Discus and support I purchased skin pack and it has disappeared from my account in XBoX Games and Apps to solve the problem; I signed into my Microsoft account on my nintendo switch and bought the new Pink Out skin pack, upon restarting the game my skin pack and leftover... Discussion in 'XBoX Games and Apps' started by Florabean, Jan 17, 2020.

  1. Florabean
    Florabean Guest

    I purchased skin pack and it has disappeared from my account


    I signed into my Microsoft account on my nintendo switch and bought the new Pink Out skin pack, upon restarting the game my skin pack and leftover minecoins have disappeared, and do not appear on any other version of minecraft. None appear on nintendo
    switch, windows 10, android, or any other "better together/Bedrock" version I own.

    :)
     
    Florabean, Jan 17, 2020
    #1
  2. Barbarus85 Win User

    I purchased skin pack and it has disappeared from my account

    try to delete the cache console :)
  3. Florabean Win User

    I purchased skin pack and it has disappeared from my account

    I've relogged multiple times now, but it seems that even though i logged in before i purchased the pack, it will only let me use it when im not logged into my Microsoft account
  4. Robby Sayles Win User

    I purchased skin pack and it has disappeared from my account

    Try logging out and logging back into your account.
  5. Florabean Win User

    I purchased skin pack and it has disappeared from my account

    It seems that somehow, even though I had already signed into my Microsoft account, it still put the skin pack on my offline switch profile. And the pack ONLY shows up if I sign out of xbox live and restart the game.
  6. Dynamicfoxtrot Win User

    Minecraft 1.14 update - lost all purchased content

    Minecraft on Xbox One X.

    Following the recent update to version 1.14, ALL of my son's purchased content (texture packs, maps, skins) has disappeared. All of his worlds are present, so clearly he is signed-in appropriately.

    This is clearly unacceptable - does anyone know what is going on?
    Same thing happened to my account 😥😥 all my skins, packs, and add on worlds I bought from the shop are gone, just not my other saved worlds
Thema:

I purchased skin pack and it has disappeared from my account

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