I purchased Outer Worlds on my Xbox1, to play on my Xbox1. It doesn't show up on the box.

Thanks for your answer.

I attempted applying for a refund. When I select "Refund Information", I get "No orders found. Please see the link below for more instructions".

I finally found another link. It allowed me to apply for a refund. "Wrong version" was listed as a reason, so I am hopeful.

I will never buy a game through the Microsoft store again.

Best regards,

John

Also, I spent 15 minutes on the phone with someone who could not fix my problem, then another 30 minutes on hold waiting for someone else. I finally hung up.

as you only just purchased it and obviously haven't been able to play it, you should be able to get a refund on the Win10 version.

log in to your account at https://account.microsoft.com/billing/orders/ to request a refund on the game

hope this helps

I purchased the dlc pack in Feb. I find the purchase in my microsoft acct., but the Add-on Automation, released 3 days ago, doesn't show up on my xbox1.

Any suggestions?

Thanks

So for those of you who are having the same problem I was having, I feel stupid for it taking me so long to think this through but I hope you all will benefit from my logic. I am in San Diego California and have Cox as my cable provider. The box that my
cable goes through is Scientific Atlanta model Explorer 8240HDC. I have an Onkyo HT-R580 receiver that my PS4 and Xbox1 both go through. The Signal flow for cable goes Cable box, HDMI, Xbox1, HDMI, Receiver, HDMI, TV. My Xbox1 played fine, but when I switched
to TV it would play for a few seconds, freeze, play for a few seconds, then notify me that it lost signal. Clearly to me now, the signal from the Xbox1 through to the TV was good, but the signal loss was between the cable box and the Xbox1. I used the HDMI
cable that came with the Xbox1 to go from the Xbox1 to the receiver, and the one that came with the cable box to go to the xbox1. I replaced that cable with a 18Gbps Monster cable from Fry's to see if that would fix the problem, and it has completely. Apparently
the free HDMI cable that came with my cable box was not very good (Go Figure). I still wish Xbox would realize that gamers tend to like nice tech and would enjoy TV in 1080i and not 720p, but at least the TV isn't glitching anymore. Hope this helps.