I Purchased NBA 2k23 in a recent Microsoft digital sale, but cannot access My career...

I bought NBA 2k23 on my Xbox One S I want to buy a Xbox Series S but can I still play 2k23 without buying it again?

Xbox One S (All Digital)

That's really odd.
May I know what was the NBA edition that you purchased?
The Jordan edition?

https://www.xbox.com/games/store/nba-2k23-micha...

Hello Michael! I'm Khaji, happy to help you today.

I'm sorry for the problem with your game, I hope to help you with these tips:

The first thing you should do is make sure you have all the add-ons/DLC associated with the NBA 2k 23 game installed.

Then go to the My games and applications section on your console, and select the desired game (just highlight).
Press the Menu button on your controller and choose the Manage Game and add-ons option.
Locate the game in the upper right corner of the screen.
Select the Manage installation on [drive name] option. This will show you a list of items, including the main game and any available add-ons or additional features.
It is important to note that the items mentioned in "More Add-ons" cannot be installed, as they are proprietary items that are automatically activated during gameplay, as described below.
Check the checkbox for each item you want to install (or uncheck to uninstall).
Save the changes by selecting the corresponding option.

You can also close the application and reload the game, this could update the game automatically.

Best regards, Khaji.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Dave

What are you trying to do?
Depending on the game mode are you trying to play the game is going to ask you for game pass ultimate or Xbox live gold (online functionalities)

Try putting your console in offline mode to see if that helps

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

If you bought NBA 2k23 for Xbox Series X|S, it won't work on Xbox One so what I can recommend is to contact the point of sale or the store where you purchased the game and ask for a replacement or a refund option.