I purchased GOW4: UE (pre-order). Until today, I still have not received my 10,000 reward

Hello JIMZ32TT,

Only pre-orders made during the offer period are eligible for this offer. The tracking on the Games on Demand page will list every title you have purchased, regardless of if it was a pre-order or not, and is not an accurate count for punches. Only the punch
counter at the top of the page reflects Rewarding. Therefore, only your purchase of Dead Rising and Final Fantasy have currently awarded punches. Regarding your purchase of Resident Evil, from our FAQ:

When will I receive my Rewards Credits?

Your punchcard should update within 96 hours of your pre-order. However, you will not receive your Rewards Credits until 96 hours after ALL of the games you pre-ordered have released. If Resident Evil 7: Biohazard is one of your chosen titles,
you will not receive your Reward until 96 hours after the game’s release date on January 23, 2017.

Therefore it is too early to receive your punch for that purchase.

Hello jeff1205,

Your Resident Evil purchase is not punching. As mentioned in our FAQ:

When will I receive my Rewards Credits?

Your punchcard should update within 96 hours of your pre-order. However, you will not receive your Rewards Credits until 96 hours after ALL of the games you pre-ordered have released. If Resident Evil 7: Biohazard is one of your chosen titles, you
will not receive your Reward until 96 hours after the game’s release date on January 23, 2017.

Therefore it is too early to receive a punch for your purchase of Resident Evil 7.

Hello TheDB93,

From our FAQ:

When will I receive my Rewards Credits?

Your punchcard should update within 96 hours of your pre-order. However, you will not receive your Rewards Credits until 96 hours after ALL of the games you pre-ordered have released. If Resident Evil 7: Biohazard is one of your chosen titles,
you will not receive your Reward until 96 hours after the game’s release date on January 23, 2017.

This is why you have not yet received a punch for your Resident Evil purchase. Your paypal payment method is not causing an issue with your purchase.

Hello JTREADY,

From the FAQ for that offer:

When will I receive my Rewards Credits?

Your punchcard should update within 96 hours of your pre-order. However, you will not receive your Rewards Credits until 96 hours after ALL of the games you pre-ordered have released. If Resident Evil 7: Biohazard is one of your chosen titles,
you will not receive your Reward until 96 hours after the game’s release date on January 23, 2017.

Therefore, it is too early to see your punch for that purchase.

Hello Brisky Impulse,

Since your pre-order of Dishonored 2 was made before the offer period for Games on Demand, it was not eligible for the offer. Only purchases during the offer period are eligible for the offer. Since one of your purchases was Resident Evil 7, you will not
receive your punch within 96 hours. From our FAQ:

—When will I receive my Rewards Credits?

Your punchcard should be updated within 96 hours of your pre-order. However, you will not receive your Rewards Credits until 96 hours after ALL of the games you have pre-ordered have been released.
If Resident Evil 7: Biohazard is one of your chosen titles, you will not receive your Reward until 96 hours after the game’s release date on 23 January 2017.