i purchased ea24 and installed it no problem the 2 weeks later my game is installed but...

Discus and support i purchased ea24 and installed it no problem the 2 weeks later my game is installed but... in XBoX Games and Apps to solve the problem; game is purchased and installed but when i try play it says i need to purchase it 98e90c89-8e42-402e-ad8c-dd2f7e4393d6 Discussion in 'XBoX Games and Apps' started by jennifer macpherson, Nov 1, 2023.

  1. i purchased ea24 and installed it no problem the 2 weeks later my game is installed but...


    game is purchased and installed but when i try play it says i need to purchase it

    :)
     
    jennifer macpherson, Nov 1, 2023
    #1
  2. David Wirsching Win User

    i purchased ea24 and installed it no problem the 2 weeks later my game is installed but wont start and tells me i need to buy it , i havnt been able to fix it for weeks and i need help

    Hello Jennifer M, My name is David. I am an independent advisor, happy to help you today.

    Thank you for contacting us! Here are some additional steps you could follow:

    Restart your console: Sometimes a simple restart can solve many problems. Make sure you close the console completely and then turn it on again.

    Check your Internet connection: An unstable Internet connection can cause problems with downloaded games.

    Uninstall and reinstall the game: If the problem persists, you could try uninstalling the game and then reinstalling it. Be sure to back up your game data before doing so so you don't lose your progress.

    Update your console: Make sure your Xbox console is updated with the latest version of the operating system.

    Check the status of the Xbox server, check that all services are working perfectly, by entering the link that I will leave below.
    https://support.xbox.com/xbox-live-status

    Best regards.
  3. Tatakai no Kami Win User

    New Patch Ruined My Game?

    [quote user="CAMAROBOY69"]

    I had the same exact problem last night after the update. I put in disk 2, it froze. Put in disk 1, it froze. Both disks are installed too. Asked my friends and they also couldnt get on. So I tried again a couple hours later and was able to get into
    a game BUT the game froze on the extraction wave. Lets just say I was swearing. It is something with the EA servers for sure. If this happens again I wont touch this game for at least a week. If its still not resolved, I will be trading it in. BTW I have
    a brand new slim 360 that is only a couple weeks old.

    [/quote]My disk 1 is installed but I never bothered installing disk 2. I wonder if that is causing the issue? Maybe the patch broke the install? Maybe it doesn't recognize the install when trying to connect to EA, and that's causing the freeze, because I
    got 4 or 5 freezes in a row with disk 1 installed and it loaded fine first time with disk 2.
  4. StarCreature648 Win User

    xbox game problem

    later on I will install my games to see if there any other problems ?
  5. SquabbleWubble Win User

    I can't install Minecraft for Windows from the Minecraft Launcher or alone from Xbox, I tried everything I could find. I don't know what to do anymore

    I have tried deleting and installing the launcher multiple times, from the Microsoft store and the Minecraft website, alas it did not fix my problem.
    I don't know if it will work later in the future, so I might try the same methods in a week or 2, not sure if that helps at all.
  6. Jake Pickering Win User

    Xbox App / Gaming Services - Consistent Problems

    No the issue is with the buggy as hell Xbox App and gaming services - just a quick google or check on reddit will show 100s of people moaning about the exact same problem.

    I know full well that formatting or an inplace upgrade fixes the issue that's why I said in my original post that I have implemented that fix multiple times previously, for the issue to re-occur just a week or 2 later.

    RE-INSTALLING MY OS EVERY WEEK OR 2 IS NOT A VIABLE SOLUTION.
Thema:

i purchased ea24 and installed it no problem the 2 weeks later my game is installed but...

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