I purchased Diablo 4 ultimate edition but only the base game will download

Discus and support I purchased Diablo 4 ultimate edition but only the base game will download in XBoX Games and Apps to solve the problem; I purchased diablo 4 ultimate edition the day before release but only the base game downloaded. I've clicked on "my library" and checked for downloads... Discussion in 'XBoX Games and Apps' started by Jake Thompson1, Jun 7, 2023.

  1. I purchased Diablo 4 ultimate edition but only the base game will download


    I purchased diablo 4 ultimate edition the day before release but only the base game downloaded. I've clicked on "my library" and checked for downloads and everything and it keeps saying "Check back later". Just to make sure I bought the right one I highlighted "Diablo IV Ultimate edition" and it said "you own this". I also checked my bank statements and $99.99 was pulled out from the store. So I'm unsure where to go from this point.

    :)
     
    Jake Thompson1, Jun 7, 2023
    #1
  2. Rostom L Win User

    I purchased Diablo 4 ultimate edition but only the base game will download

    Hi Jake! Sorry to hear about the issue. Let's do our best here to get this sorted out.

    Have you tried the solutions below:
    Go to My Games and Apps
    Move down to the Full Library section
    Select the Owned Games tab at the top
    Search for Diablo IV
    Select the title and hit Install All

    For more information about the game Diablo IV, check the thread below:
    https://answers.microsoft.com/en-us/xbox/forum/...
  3. Lambang Agung Kurnia Win User

    I purchased Diablo 4 ultimate edition but only the base game will download

    I have the same problem. I already tried the suggestion, but only base game installed.

    I checked the store and it says I already owned ultimate edition.

    I tried install it from store but it says check back later.

    Any other suggestion?

    Thanks in advance
  4. Kristoffer Lingan Win User

    I purchased Diablo 4 ultimate edition but only the base game will download

    I have this same problem. On my order history i e already owned and purchased the game. But when i go to the store the buy button is again available. I can only install the base game but not the ultimate edition which should require 95gb
  5. killerofdreams6 Win User

    I purchased Diablo 4 ultimate edition but only the base game will download

    I have the same problem. I already tried the suggestion, but only base game installed.

    I checked the store and it says I already owned ultimate edition.

    I tried install it from store but it says check back later.

    Any other suggestion?

    Thanks in advance
    i have the same problem i paid for the ultimate and have record of such but "you own this " only apears on the base game which is downloaded currently theirs no other content available to download either ive checked
  6. Carlos Gomez Solis Win User

    I purchased the ultimate edition of diablo 4 but only have the base edition in my library. How do I fix this problem?

    I have a similar issue,

    The process for acquire the ultimate edition for Xbox series x (buy It on preorder, xbox+ diablo base edition) was as folllows

    In game, on shop I purchase a 2500+300 platinum first and then a 200 platinum.

    In game, purchase the ultimate edition with platinum.

    Current version says base edition install on xbox (74 GB download)

    If i check ok Xbox store the available editions, show the price for purchase.

    Anyone know whats going on?

    Best regards
Thema:

I purchased Diablo 4 ultimate edition but only the base game will download

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