I purchased Ad blocker for the Solitaire Premium Collection on 7/3/2023 but it is not...

Discus and support I purchased Ad blocker for the Solitaire Premium Collection on 7/3/2023 but it is not... in XBoX on Windows to solve the problem; My issue is stated above in the question box. Ad blocker has not been turned on even with the purchase on 7/3/2023. Can this be fixed soon?... Discussion in 'XBoX on Windows' started by Colleen Higgins, Jul 15, 2023.

  1. Colleen Higgins
    Colleen Higgins Guest

    I purchased Ad blocker for the Solitaire Premium Collection on 7/3/2023 but it is not...


    My issue is stated above in the question box. Ad blocker has not been turned on even with the purchase on 7/3/2023. Can this be fixed soon?

    :)
     
    Colleen Higgins, Jul 15, 2023
    #1
  2. WattyNuela Win User

    I purchased Ad blocker for the Solitaire Premium Collection on 7/3/2023 but it is not working. Ads are still loading in between every game played.

    I would like to clarify something, do you mean that you have and Ad blocker program, and you want to use this program to block the ads inside Solitaire Collection?

    Because as I have said, Remove Ads - Premium Subscriptions are only valid for the operating system on which they were purchased. This means that if you purchased Premium on your Android device, it will only be valid on devices that run Android and not valid on devices that run iOS or Windows.
  3. dijidoo Win User

    Rebuying a game I already have

    I am having the same issue with my purchased app 'Premium Solitaire Collection' - ADS and more ADS and wanting me to repurchase. I was on the phone for ages and all the Microsoft person did was download an ad blocker which did absolutely nothing. Searched the internet for help and tried every hint but still getting ads two months down the track.
  4. WattyNuela Win User

    I purchased Ad blocker for the Solitaire Premium Collection on 7/3/2023 but it is not working. Ads are still loading in between every game played.

    You may want to pick a different support category until you can see the chat with a Microsoft advocate or the callback option.

    However, you can try reaching out to the dedicated support channel for Solitaire collection, with your proof of purchase for the platform you purchased this subscription:

    https://microsoftcasualgames.zendesk.com/hc/en-...
  5. Colleen Higgins Win User

    I purchased Ad blocker for the Solitaire Premium Collection on 7/3/2023 but it is not working. Ads are still loading in between every game played.

    Will someone reply to my issue.

    Thankyou
  6. Colleen Higgins Win User

    I purchased Ad blocker for the Solitaire Premium Collection on 7/3/2023 but it is not working. Ads are still loading in between every game played.

    I tried doing that, and it went no where .

    There was no contact, it would only let you go to a specific place, no info on how to reach anyone with my issue. A dead end.

    All in all, no resolution.
Thema:

I purchased Ad blocker for the Solitaire Premium Collection on 7/3/2023 but it is not...

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