I purchased a texture pack through minecraft that turns out to be horrible. I want to...

Hi Kevin! I'm Rostom, an Independent Advisor. I will be glad to help you here. Sorry to know about what happened.

If you want to request a refund, you can do that by filling out the refund form here https://support.xbox.com/forms/request-a-refund

You will have to get your item's order number you can use to fill out the form on your order history here https://account.microsoft.com/billing/orders/

I checked through my purchase history and it does not show the Minecraft game for some reason, i assume it may be because i add Microsoft credit to my account and use that to purchase items.

However in my purchase history there is several Minecraft texture packages, so these should prove i have once owned the game, only a fool would buy texture packages for a game they did not own.

I also have 40% of Achievements for the game so i obviously played for a period of time.

I know i played the game online because when i was not connected to the internet my worlds did not appear.

Texture packs and skin packs i have brought (According to my purchase history)

MINECRAFT FANTASY TEXTURE PACK

MINECRAFT FESTIVE SKIN PACK

MINECRAFT CITY TEXTURE PACK

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

No, if you purchase a Minecraft texture pack on the Bedrock version of the game for mobile devices, it will not transfer to your PlayStation 5 version of the game. Minecraft Bedrock and Minecraft on PlayStation 5 are separate versions of the game and are not cross-compatible in terms of purchases made through their respective digital marketplaces. You would need to purchase the texture pack separately on the PlayStation Store for it to be available on your PlayStation 5 version of the game.

I'm wondering if mine is too. Sometimes (when in MP) I can't tell if the textures are corrupted or if it's a matter of them dropping in/out.

On Sharqi there's a recessed entrance to a building and the three walls' textures looked horrible. Sometimes in the killcam the soldier's textures look awful then at the last second the HD texture pops in. I guess I could reload the HD pack again but I'd hate
to go through all that trouble for nothing.

I am also having a similar problem. We only have one account and have bought minecraft separately. I now want to purchase texture packs for my child and am having the same problem. If I try to buy in the game ie Minecraft I get taken to Gold. I don't want
Gold. I just want to buy 1 texture pack at £0.79 pence. We have only had X box one for a few months. Surely it should not be necessary to re-install everything? Is there any sort of user manual that would let me work through step by step.