I purchased a Shark Card using a Microsoft Gift Card & personal Visa card for balance...

Discus and support I purchased a Shark Card using a Microsoft Gift Card & personal Visa card for balance... in XBoX Games and Apps to solve the problem; I purchased a Shark Card using a Microsoft Gift Card & personal Visa card for balance owing, but apparently it was for an Xbox X/S series where I have... Discussion in 'XBoX Games and Apps' started by Lisa Jones7, Nov 19, 2023.

  1. Lisa Jones7
    Lisa Jones7 Guest

    I purchased a Shark Card using a Microsoft Gift Card & personal Visa card for balance...


    I purchased a Shark Card using a Microsoft Gift Card & personal Visa card for balance owing, but apparently it was for an Xbox X/S series where I have an Xbox One S, So I can't get the GTA$$$$ that I've paid for.

    Can I get a refund?

    :)
     
    Lisa Jones7, Nov 19, 2023
    #1
  2. HassanB Win User

    Will Visa or Master gift cards work for addIng points on xbox live to download a game?

    Hello,

    Not all VISA/Master Card gift cards work. Usually it's a safe bet that they will work if you are able to register your own billing details on the prepaid cards website. A lot of different banks (Bank of America, Chase, Citibank, etc) offer gift cards that allow
    online shopping purchases. I've only personally tried GreenDot Visa (For Shopping), Chase Visa Gift Card, and a Bank of America Visa Gift Card and those all seem to work as long as I registered the card for online use.

    If you want to be safe, I honestly suggest purchase Microsoft Point cards or Prepaid Gold Subscription cards with the money instead of just purchasing the gift card itself.
  3. Gerardo CG Win User

    I purchased a Shark Card using a Microsoft Gift Card & personal Visa card for balance owing, but apparently it was for an

    Hi there Lisa, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

    To request a refund please visit the following website:

    https://support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders

    Please take in mind that sometimes it can take up to 24 hours for your purchase to appear in the refundable orders history. If you don't see it, you may need to wait that time and check again.

    I hope this helps and if you have further questions please let me know.

    Kind regards,
    Gerardo.
  4. ThisGameIsSucky Win User

    Refund with an gift card

    It would depend. A refunded Xbox gift card purchase will go back into your Microsoft Account via your 'Microsoft Account Balance...' since that's how Xbox gift card money is accredited to your account.

    There is a strong chance that if you were using another type of pre-paid gift card, such as a pre-paid Visa Debit gift card... then you would probably see it go back to the gift card. You would most likely want to get that gift card registered online through
    the method you would use to check the balance that should be listed on the back of the card. Typically those Visa gift cards have some sort of account you can make to register them to, so that would need to get squared away first before you went through with
    the refund.
  5. annix Win User

    Xbox gift codes

    Xbox gift cards will work on a 360, One, or Windows. It just adds funds to your Microsoft account balance which can be used in several places.

    Typically only codes for specific games or content are tied to platform.
    This is NOT correct. Xbox 360 games cannot be purchased using Microsoft account credit. I would recommend using a Visa/Mastercard gift card gift card.
  6. emiliohernandez6 Win User

    GTA V shark cards

    So why is it that you are not allowed to gift shark cards. You can gift anything else but shark Cards. I have unused credit in my microsoft account but the only thing played is gta v and i want to buy shark cards for that game. But I can only purchase
    it for my own account. I cannot transfer it nor can I buy a gift card with my credit even tho I purchased the gift cards myself to put on the account. And now im being told GTA V SHARK CARDS CANNOT BE GIFTED !!! Why !!??!?! Please help
Thema:

I purchased a Shark Card using a Microsoft Gift Card & personal Visa card for balance...

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