I purchased a shark card from the Microsoft store, but didn’t receive the money

I purchased a shark card from the Microsoft store but never received the money? I play on next gen

I don’t play on next generation console but I bought the shark card worth $4.250.000 over 24 hours ago and still didn’t receive my in game cash

hello on August 27 the I purchased a shark card on GTA5 how ever it took my money in I never received it also its states I baught on the 28th in that wasnt true please help

I'm really sorry to hear that. You will need to purchase it using your son's account so that the money will reflect on that account.

Since you accidentally purchased it on the incorrect account, please use this link to request a refund, https://support.xbox.com/en-US/forms/request-a-....



You can get the order number from this link, https://account.microsoft.com/billing/orders.

Thank you for your help. Yes, it does show as completed. However, I bought it in my Microsoft account for my Son. How do I transfer the money to his profile/character?

Hi, John. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please check first if you have a completed transaction for the Shark card content at this link, https://account.microsoft.com/billing/orders.

If it says completed there, please do the steps below using your console to refresh the contents of your profile.

Select System > Settings > Account > Remove accounts.

Select the account that you want to remove, and then select Remove to confirm.

When you're finished, select Close. Power off the console for 1min. Power on the console then click Gamertag pic

Select >Add New>

Enter the email address for the Microsoft account that you want to add.

Launch the game after that and see if the in-game contents are there.

if it's not there, it can take up to 24 hours before you receive the in-game content. I would recommend checking it every hour if it is there. If 24 hours have passed and it is still not there, please do contact Rockstar support for further advice, you can contact them through this link, https://support.rockstargames.com/.