I purchased a preowned Xbox’s 360 and it has a parental code. Is there any way to reset that?

If you're in contact with the previous owners, you would follow the instructions here - https://support.xbox.com/en-US/help/xbox-360/security/forgotten-parental-controls-pass-code

If not, you would have to contact support for a reset code. http://support.xbox.com/contact-us

Hello alejandrocontreras6,

Thank you for posting on the Xbox forums. We understand that you purchased an Xbox 360 that has an active parental pass code. We suggest utilizing the article entitled, "How
to reset the pass code for parental controls on Xbox 360" in order to resolve this issue. Be sure to let us know the results!

Hi Balotelli,

Thanks for your post. If the parental code for your Xbox 360 has been forgotten, you can reset it online! Check out this guide to register your device and get the reset code for the parental code:

Forgotten Xbox 360 Parental Controls.

I hope this helps!

Hey there claudenuasi!

Sorry to hear that you're dealing with this issue trying to enjoy your newly purchased console.

If you're having trouble with this parental code , you can always try the steps to reset it at

How to reset the pass code for parental controls on Xbox 360.

Give that a try and let us know how it helped or if you get hung up at any point.

Thanks!

I bought a preowned Xbox 360 with parental controls so I can't play 75 percent of my favorite games