I purchased a minecraft account in 2023 and haven’t been able to log in or use it so I...

Discus and support I purchased a minecraft account in 2023 and haven’t been able to log in or use it so I... in XBoX Games and Apps to solve the problem; I had purchased a Minecraft account in 2023 and haven’t been able to log in or use the account since the day I made the account. I had tried to resolve... Discussion in 'XBoX Games and Apps' started by Brittany Tyler, Apr 8, 2025.

  1. I purchased a minecraft account in 2023 and haven’t been able to log in or use it so I...


    I had purchased a Minecraft account in 2023 and haven’t been able to log in or use the account since the day I made the account. I had tried to resolve it and get a refund back then but had no luck. So now I’m 2025 I am asking for a full refund for my purchase.

    :)
     
    Brittany Tyler, Apr 8, 2025
    #1
  2. Smwutches Win User

    I purchased a minecraft account in 2023 and haven’t been able to log in or use it so I would like a full refund

    Refunds have to be requested within 14 days of purchase. It would be well past eligibility to get a refund for that. You would also need access to the account.
  3. cat14smell Win User

    Hello I got a new pc and I’m wondering how to sign into my Minecraft java account it was hooked up to my email but ever since I migrated it it’s not on my email anymore is there anything I can do?

    Hello I tried to email them and it says As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account related issues as account migration has ended. is there anything else I can do?
  4. Max Pox Win User

    2 mojang accounts migrated to one Microsoft account

    I already wrote to Mojang support and this is what they answered me:

    As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account related issues as account migration has ended. If you have migrated your Mojang/Minecraft account to a Microsoft account and need assistance, please contact Microsoft Support.
  5. Nidhish Navaneeth Na Win User

    Can I recover my hacked minecraft account?

    Hi Darhlene,

    Thank you for replying to this. But the thing is I tried recovering it this way but they mailed me back this "As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account related issues as account migration has ended.

    If you have migrated your Mojang/Minecraft account to a Microsoft account and need assistance, please contact Microsoft Support." So I went and contacted microsoft support, I went to microsoft support, and now I am not able to create a ticket or open a live chat, there is no option for me.
  6. Trevor Sun Win User

    My Microsoft account has been hacked and the hacker deleted my account. How can I get my Minecraft account back? I have original proof of purchase for Minecraft Java Edition.

    Here's what I got from Minecraft support "*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***"

    As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account related issues as account migration has ended.

    If you have migrated your Mojang/Minecraft account to a Microsoft account and need assistance, please contact Microsoft Support.

    So, you suggest me contact with Minecraft support and Minecraft ask me get support from Microsoft. What should I do?
Thema:

I purchased a minecraft account in 2023 and haven’t been able to log in or use it so I...

Loading...
  1. I purchased a minecraft account in 2023 and haven’t been able to log in or use it so I... - Similar Threads - purchased minecraft account

  2. Restore Minecraft Account purchases

    in XBoX Games and Apps
    Restore Minecraft Account purchases: Ive owned minecraft for the longest of time and I recently reset my account and had to change email and use my recovery key. because my account got compromised but I have it back now. But during...
  3. Hello, I purchased minecraft on my personal account when I was trying to buy it for my...

    in XBoX Accessibility
    Hello, I purchased minecraft on my personal account when I was trying to buy it for my...: Im trying to get my son's account connected to the minecraft I just purchased for him, but it was connected to my account. How can I resolve this issue? e1050d97-e272-4c7d-b62f-9b6888a439f5
  4. Do I need to purchase Minecraft again after migrating my Mojang Account?

    in XBoX Games and Apps
    Do I need to purchase Minecraft again after migrating my Mojang Account?: I purchased Minecraft many years ago, but have recently wanted to play again. I was quickly prompted to migrate my Mojang account. I completed that migration, but I am continuing to be prompted to...
  5. My microsoft account that had minecraft purchased was stolen and changed email

    in XBoX Accessibility
    My microsoft account that had minecraft purchased was stolen and changed email: My microsoft account that had minecraft purchased was stolen and changed email I NEED A RESPONSE PLEASE . THE ONLY WAY I CAN GET IT BACK IS WITH MICROSOFT SUPPORT AS THE GUY WHO STOLE IT CHANGED...
  6. My microsoft account that had minecraft purchased was stolen and changed email

    in XBoX Accessibility
    My microsoft account that had minecraft purchased was stolen and changed email: My microsoft account that had minecraft purchased was stolen and changed email. i tried to access my account in every single way i could using microsoft but nothing works and worse is that NOT A...
  7. My microsoft account that had minecraft purchased was stolen and changed email

    in XBoX on Windows
    My microsoft account that had minecraft purchased was stolen and changed email: i recently had my accounts compromised and my microsoft account was stolen and changed email. i do have proof that i purchased minecraft on my old email but i do not know how to get it back...
  8. Why do I have to purchase Minecraft again under the same Microsoft account that originally...

    in XBoX Accessibility
    Why do I have to purchase Minecraft again under the same Microsoft account that originally...: I purchased Minecraft in 2012 and after migrating the account in 2022/2023, I recently (2025) updated the game and logged in. I currently see that the only option is BUY NOW which doesn't make...
  9. Minecraft not on my account anymore despite said account purchasing it 3 years ago.

    in XBoX Games and Apps
    Minecraft not on my account anymore despite said account purchasing it 3 years ago.: I bought Minecraft on pc 3 years ago yet when I wanted to redownload it using the same account, it wasn't there anymore. Proof. I can send my receipt and order number if required also....
  10. Is there a way to transfer purchased items on Minecraft to a different account

    in XBoX Games and Apps
    Is there a way to transfer purchased items on Minecraft to a different account: I want to transfer purchased items to a different account so my siblings don't have to play on my account to use the mods on ps4-5 bedrock edition and I also don't want to loose the items I have...