I Purchased a Gamertag change and it did not change my tag to what I wanted, it remained...

Discus and support I Purchased a Gamertag change and it did not change my tag to what I wanted, it remained... in XBoX Accessibility to solve the problem; I simply purchased a service that was not provided correctly and would like my $13 back or for my name to change correctly to what I wanted.... Discussion in 'XBoX Accessibility' started by C I2, Aug 1, 2023.

  1. C I2
    C I2 Guest

    I Purchased a Gamertag change and it did not change my tag to what I wanted, it remained...


    I simply purchased a service that was not provided correctly and would like my $13 back or for my name to change correctly to what I wanted.

    :)
     
    C I2, Aug 1, 2023
    #1
  2. Anirban Sarkar1 Win User

    I Purchased a Gamertag change and it did not change my tag to what I wanted, it remained the same.

    Thanks for the information. It may take upto 72 hours to completely change and take effect. No worries I have my friends and for some of them took just 3-4days. Mine took around 72hours, so that’s why I suggest to check it for the next 24hours and if it still showing the same then you can contact here anytime we’ll help you out.

    Kind regards
  3. Brandon Price2 Win User

    I Purchased a Gamertag change and it did not change my tag to what I wanted, it remained the same.

    Hi, it’s been three days and my user still hasn’t changed
  4. Anirban Sarkar1 Win User

    I Purchased a Gamertag change and it did not change my tag to what I wanted, it remained the same.

    Hi CI,

    Thank you for contacting us. My name is Anirban and I'm a Microsoft Ambassador. I'll be happy to help you today.

    For your security, please do not provide sensitive information such as product keys, passwords, email addresses and credit card information in this chat.

    Try to restart your Xbox and see if it still hasn’t changed or not. Also may I know when did you purchased it?
  5. C I2 Win User

    I Purchased a Gamertag change and it did not change my tag to what I wanted, it remained the same.

    Hi there!

    I made the purchase on the 28th July last friday and the name has still not correctly changed.
  6. XBF Ezra G Win User

    Gamertag error

    Hi MOBZ SHOOTER,

    Thanks for your post. I understand you are experiencing an issue with your Gamer Tag not changing to what you intended to select. Do you mind posting what Gamer Tag you had before, what you wanted to change it to, and what Gamer Tag it actually changed to?

    For more information regarding GamerTag changes check out:
    Manage Gamer Tag    .

    I hope this helps.
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I Purchased a Gamertag change and it did not change my tag to what I wanted, it remained...

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