I purchased a game that Microsoft has now currently delisted… WHERES MY MONEY?!

Savii Don · May 29, 2023

I purchased a game that Microsoft has now currently delisted… WHERES MY MONEY?!… How u gonna take away something I paid for and now reimburse or redeem any value the customer has spent

:)

DeniqL

Hi,Savi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

When a game is delisted it is just removed from the store. Once a game is bought it will forever be yours.

Is the game not appearing on your library?

StuartATrueRed

Not every Backward Compatible Xbox 360 games can be purchased from the Microsoft Store. But having checked, the game has been delisted from the store anyway. So the only way to purchase it now is by getting the disc version of the game.

IN 4 5 T Y

oh it has been delisted. I WANT MY MONEY BACK

Jay (Vijayasimha BR)

Games get delisted all the time. Perhaps this game has been removed by the publisher.

For example, in India, we can no longer purchase Max Payne, the 1st one. It's been delisted entirely. So, they just go away and there is really nothing you can do about it.

Also delisting can be platform specific. A game might be delisted on the original Xbox, but still be available on Xbox current gen or Xbox One or on PC. Something like that might have happened with your game.

Rodrigo Oliver

Hi - S, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

The game was delisted, currently, it is not possible to purchase it.

https://www.xbox.com/games/store/jet-set-radio/bvql7v5txbhb

I purchased a game that Microsoft has now currently delisted… WHERES MY MONEY?!