I Preordered Gears of War 4 with Paypal but Did Not Receive Xbox Credit

Yes. There was an offer to receive credits for preordering Gears 4 as long as you preordered before September 30 I believe. Support will check that one for you.

Hi,



To clarify your concern, may we know how did you purchase Gears of War 4?

If you've per-ordered Gears of War 4 or even played any Gears of War title, you may receive a promotional item or game codes as part of the game launch. Check out this

link for more information.

Looking forward to your response.

If you preorder a game as a physical disc from microsoftstore.com you can receive a $10 gift code. If you are a rewards member, you will receive 15,000 credits instead of the $10 code. The credits should show as pending about 10-15 business days after the
game shipped.

If you preordered Gears 4 digitally, it had to be preordered before October 1 in order to qualify for the credits. If you did, support will check into your credits and post back here.

For help with the Rewards program, you'll want to post in the Rewards program forum. There were no offers to receive credits for preordering Recore digitally. If you preordered it as a physical disc from microsoftstore.com and did not receive the credits,
Rewards support will have to look into it.

Gears credits would depend on when you preordered it and if it was preordered digitally or physically.

Hi,

To clarify your concern, may we know when did you purchase Gears of War 4?

If you've pre-ordered Gears of War 4 or even played any Gears of War title, you may receive a promotional item or game codes as part of the game launch. Tokens for download will be sent in waves through Xbox Live in-dash message system within one month of
redemption. Check out this
link for more information.

Regards.