I pre-ordered the Xbox Elite Wireless Controller Series 2 back in June and have not...

Discus and support I pre-ordered the Xbox Elite Wireless Controller Series 2 back in June and have not... in XBoX Sales and Promo to solve the problem; I Called the 877-696-7786 and they are saying that because I did not order the item to be picked up at a store, my controller would not be delivered... Discussion in 'XBoX Sales and Promo' started by masterguevara, Nov 18, 2019.

  1. masterguevara
    masterguevara Guest

    I pre-ordered the Xbox Elite Wireless Controller Series 2 back in June and have not...


    I Called the 877-696-7786 and they are saying that because I did not order the item to be picked up at a store, my controller would not be delivered
    until December 23rd which is outrageous. I asked to speak to a supervisor but the person on the phone "Michael" said that there was none around and that they had gone home. It took him a good 10 minutes on hold
    to tell me this. He then asked me to go to a local store so they can assist me but there are none around my area, they are far away and I cannot take off from work to deal with this.
    WHAT IS THE POINT OF PRE-ORDERING IF YOU ARE NOT GETTING THE ITEM BEFORE THE STORE. UNBELIEVABLE, WORST SUPPORT I EVER RECEIVED. I pre-ordered the item back in June when it was announced.

    :)
     
    masterguevara, Nov 18, 2019
    #1
  2. XBF Felixx P Win User

    Elie controller series 2 canada

    Hello MarcoBottos!

    Thanks for reaching out to Xbox forums support.

    Click on the link below to Pre-Order:

    Xbox Elite Wireless Controller Series 2

    It appears that it is not available for Canada at the moment.

    I hope this helps!

    Felix

    Xbox forums support
  3. XBF Chris J Win User

    Manette élite série 2, la batterie ? [Translation-Elite 2 series controller, the battery?]

    Hello Matthieucarlot,

    Thank you for posting here on the Xbox forums. Looking at the website, I am not seeing any extra bonus for pre ordering. Check out this link regarding the

    Xbox Elite Wireless Controller Series 2    .

    A list of items you will be getting :

    • Xbox Elite Wireless Controller Series 2
    • Carrying case
    • Set of 6 thumbsticks: Standard (2), Classic (2), Tall (1), Wide Dome (1)
    • Set of 4 paddles: Medium (2), Mini (2)
    • Set of 2 D-pads: Standard, Faceted
    • Thumbstick-adjustment tool
    • Charging dock
    • USB-C cable

    Hope this helps!
  4. DrifterX22 Win User

    Xbox Elite wireless controller series 2 bluetooth problem!

    Should be supported.

    Apple Arcade using an Xbox Wireless (or another) Controller

    As a reminder, Microsoft is getting ready to launch its $179.99 Xbox Elite Series 2 controller next month, and you can already
    pre-order one on the Microsoft Store. This one will also work with Apple Arcade games, as well as Microsoft’s
    next-gen “Project Scarlett” Xbox console.
  5. EzequielNeves19 Win User

    How do I change my controller LED light?

  6. XBF Crystal P Win User

    Xbox elite series 2 controller issue, anyone else having this problem?

Thema:

I pre-ordered the Xbox Elite Wireless Controller Series 2 back in June and have not...

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