I pre-ordered Hogwarts Legacy (played for 15 hours)but it won't let me play anymore and...

Discus and support I pre-ordered Hogwarts Legacy (played for 15 hours)but it won't let me play anymore and... in XBoX Games and Apps to solve the problem; I can't play the game Hogwarts Legacy. I pre-ordered the game when the only one available was X|S ( I bought it on my Xbox one). After play for 15... Discussion in 'XBoX Games and Apps' started by Swifttwight �, May 14, 2023.

  1. I pre-ordered Hogwarts Legacy (played for 15 hours)but it won't let me play anymore and...


    I can't play the game Hogwarts Legacy. I pre-ordered the game when the only one available was X|S ( I bought it on my Xbox one). After play for 15 hours. The game will no longer let me in, asking if I own the game. I looked in the Microsoft store and it says I own the X|S version and have the Xbox one version installed. How can I start playing again without buying the game again?

    :)
     
    Swifttwight �, May 14, 2023
    #1
  2. Michael Robinson8 Win User

    Please help

    I checked my bank and there’s a transaction for $60 on 12/5/22 and hogwarts legacy was the only game I pre ordered/paid for at that time for that price but when I went to Xbox transaction there’s no payment for hogwarts legacy it’s like I never pre ordered/paid for it
  3. Dericka Win User

    The store will not let me pre-order Hogwarts legacy

    Hi Blossom,

    I'm and I can surely help you. Can you please try to pre order the game through the website and check if it will work?

    Thanks!
  4. StuartATrueRed Win User

    The store will not let me pre-order Hogwarts legacy

  5. Dericka Win User

    The store will not let me pre-order Hogwarts legacy

    Oh, I see. May I know did you try it on incognito too?
  6. Dericka Win User

    The store will not let me pre-order Hogwarts legacy

    Oh, I see. This means the game developer halt the pre order. I would recommend to try it again later.
Thema:

I pre-ordered Hogwarts Legacy (played for 15 hours)but it won't let me play anymore and...

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