I pre-ordered hogwarts legacy and now I want to change the debit card how do I do that?

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

You can manage the payment method by signing in to https://account.microsoft.com/billing/orders, locate the game order and select “change how you pay”.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Kindly try pre-ordering the game on the website. Also, please make sure that you're not using a prepaid card.

https://www.xbox.com/en-US/games/hogwarts-legacy

Kindly change the locale depending on your region.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I apologize but that's not possible. You will be needing to cancel the standard edition of the game and then pre-order the Hogwarts Legacy: Digital Deluxe Edition.

Hello,

Thanks for reaching out to the Xbox forums. We understand there may be some frustration regarding the refund, however you should be able to pre-order again. There may have been an issue if you were trying to pre-order the same exact version of the game, as some changes were made.

Digital Deluxe version: Buy Hogwarts Legacy: Digital Deluxe Edition | Xbox

Xbox Series X|S version: Buy Hogwarts Legacy Xbox Series X|S Version | Xbox (Release date: 2/10/23)

Xbox One version: Buy Hogwarts Legacy Xbox One Version | Xbox (Releases 4/4/23)

If you are experiencing issues regarding your refund, please contact support: https://support.xbox.com/contact-us

Thanks,

-Hayabusa

Hi MaskedAkatsuki, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Kindly try pre-ordering the game on the website. Here you go:

https://www.xbox.com/en-US/games/store/hogwarts...