I pre-ordered destiny 2 lightfall with all xbox account credit, but it still hasn't taken...

Discus and support I pre-ordered destiny 2 lightfall with all xbox account credit, but it still hasn't taken... in XBoX Games and Apps to solve the problem; It's as I said with the question, I pre-ordered the game with my xbox account credit because I find that easier than trying to remember to keep enough... Discussion in 'XBoX Games and Apps' started by DarthVicarus317, Dec 31, 2022.

  1. I pre-ordered destiny 2 lightfall with all xbox account credit, but it still hasn't taken...


    It's as I said with the question, I pre-ordered the game with my xbox account credit because I find that easier than trying to remember to keep enough money on my card months in advance. Normally it's supposed to have taken it off by now ( I have the content installed and it also says owned in the store) but it still hasn't. Did I do something wrong?

    :)
     
    DarthVicarus317, Dec 31, 2022
    #1
  2. Tomm_A Win User

    I pre-ordered destiny 2 lightfall with all xbox account credit, but it still hasn't taken it off of my account like it's supposed to.

    Hello DarthVicarus317,



    Thanks for posting to the Microsoft community. First, we would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down.



    Can you please let us know if you still need assistance with this, or if you already solved it through another path?



    Again, our apologies, and thank you for your understanding as we try to catch up.



    We look forward to your reply.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  3. Tomm_A Win User

    I pre-ordered destiny 2 lightfall with all xbox account credit, but it still hasn't taken it off of my account like it's supposed to.

    Hello,



    We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).




    [​IMG]


    Thank you for your understanding.



    Respectfully



    Xbox Forum Moderator

    Microsoft Community
  4. vvCrispy Win User

    I pre-ordered destiny 2 lightfall with all xbox account credit, but it still hasn't taken it off of my account like it's supposed to.

    Im having the same issue as him but whenever i try to preorder lightfall with the 100$ in microsoft credit i get the message "oops, not sure what happened there. please try again later." and it doesnt allow me to buy it. Please help.
  5. Viper3921 Win User

    I want to preorder some games from the store but I keep getting an error. What do I do?

    Specifically the games I want to pre order but cannot due to the error I keep on getting are Star Wars: Jedi Survivor, the Lightfall Expansion for Destiny 2 and Diablo 4.
  6. Francia J. Win User

    Pre order issues

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Kindly try pre-ordering the DLC on the website itself. Here you go: https://www.xbox.com/en-US/games/store/destiny-...

    Make sure that you're also not using a prepaid card because this is a pre-ordered transaction, Microsoft will attempt to get the charge 10 days prior to the DLC releases but if you will be using the Microsoft balance for full payment it will be taken out immediately.
Thema:

I pre-ordered destiny 2 lightfall with all xbox account credit, but it still hasn't taken...

Loading...
  1. I pre-ordered destiny 2 lightfall with all xbox account credit, but it still hasn't taken... - Similar Threads - pre ordered destiny

  2. On my xbox seriers x i pre-ordered wwe 2k24

    in XBoX on Windows
    On my xbox seriers x i pre-ordered wwe 2k24: And when it came digital i the one i preorder was the one with blair &ripley on it i had contact xbox support and they said i got the right one i had argued no ig i had preordered the one with 2...
  3. Restart to use after pre-order in Sims 4

    in XBoX Games and Apps
    Restart to use after pre-order in Sims 4: I pre-ordered For Rent, and it installed just fine. When I open Sims 4, it says I need to restart to use. But I’ve restarted my Xbox twice, and still it says the same thing. I uninstalled the pack...
  4. I pre ordered MW3 and it was downloaded, but now it’s not on my xbox and it’s showing that...

    in XBoX Games and Apps
    I pre ordered MW3 and it was downloaded, but now it’s not on my xbox and it’s showing that...: I’m pretty annoyed that this is happening. I don’t understand really, it was here and now it’s gone! I paid $100 for the pre order and now they’re trying to charge me for it again!?...
  5. Destiny 2 The Final Shape Pre Order Issue

    in XBoX Games and Apps
    Destiny 2 The Final Shape Pre Order Issue: I woke up and all of a sudden it said my pre order got canceled there’s nothing wrong with my card or anything so I checked if I can re download it through the xbox it said I owned it but I...
  6. I bought (didn’t pre order) EA FC 24, and wondering if i get 4600 fifa points. Cause i...

    in XBoX Games and Apps
    I bought (didn’t pre order) EA FC 24, and wondering if i get 4600 fifa points. Cause i...: I bought it last night and just never got the fifa points, and i can’t find anything saying i do or don’t get them 6fc68f09-fe2c-4d16-9666-ddc5607009f6
  7. Why can’t I play modern warfare 3 when I pre-order it and it’s already passed the date when...

    in XBoX Games and Apps
    Why can’t I play modern warfare 3 when I pre-order it and it’s already passed the date when...: When I played modern warfare 3 I could only play for a little bit and now I can’t play it but I bought the game and it says I didn’t even buy it. f79598d6-6caa-4580-8f86-b30be946e96b
  8. I pre ordered mw3, but after the release date it says locked and is trying to make me buy...

    in XBoX Games and Apps
    I pre ordered mw3, but after the release date it says locked and is trying to make me buy...: I hopped on today and saw that I could not play mw3 even though I pre ordered it, and played the beta. 6fe78de9-d5fb-4081-99e1-9e18d521f488
  9. I bought the pre-order for call of duty: modern warfare 3 and I can't play it

    in XBoX Games and Apps
    I bought the pre-order for call of duty: modern warfare 3 and I can't play it: So I Recently bought the pre-order for call of duty modern warfare 3 and I know that it took the money out of my account but it still doesn't let me play the game...
  10. I had purchased the Destiny 2 Lightfall Pre-Order and now it doesnt show up in the game.

    in XBoX Games and Apps
    I had purchased the Destiny 2 Lightfall Pre-Order and now it doesnt show up in the game.: I had purchased it, and I even checked in billing earlier today, where it said completed. Now, I tried uninstalling and reinstalling and when I uninstalled, it says that it got declined. I refuse...