I paid for my subscription but it’s not showing that I have my game pass but I already paid...

Discus and support I paid for my subscription but it’s not showing that I have my game pass but I already paid... in XBoX Games and Apps to solve the problem; My subscription I paid For the game pass and it doesn’t show that I bought the game pass 89a64938-6458-4bd9-9beb-4c1f8179bc4e Discussion in 'XBoX Games and Apps' started by Bob Franklin1, Jan 27, 2023.

  1. Bob Franklin1
    Bob Franklin1 Guest

    I paid for my subscription but it’s not showing that I have my game pass but I already paid...


    My subscription I paid For the game pass and it doesn’t show that I bought the game pass

    :)
     
    Bob Franklin1, Jan 27, 2023
    #1
  2. Francia J. Win User

    I paid for my subscription but it’s not showing that I have my game pass but I already paid for it

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    We need to validate your subscription. Please sign in to https://account.microsoft.com/services and check if you can see the subscription from there as "active".

    Once confirmed make sure that you're signed in under the correct account on your Xbox. Please perform a powercycle on your console by following the steps below:

    POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​
  3. DeafMints Win User

    Refunding a subscription

    I did cancel it - I didn't get the cancel and refund now. I've already got a charge in my bank already, and shows in paypal as well. And trying to cancel it now says "You have already paid for your PC Game Pass subscription. It will expire automatically on 2/2/2022.

    Back to subscription"
  4. sgtmattstl Win User

    Achievements Leaked (***SPOILERS***)

    I can't wait to get my hands on this game! I already have it and the season pass paid for.
  5. Adrian_Gon Win User

    My game pass has stopped working and it was working a few days ago my subscription is all paid up. I'm not getting any help from the Xbox help team, the website keeps making me go round in circles

    Hi Kim it just says my game pass has expired. I have checked with Telstra my provider and I'm all paid up so my subscription hasn't expired I also looked on my Microsoft account and it's all valid and paid. Game pass was working a couple of days ago.
  6. Sir Brutal Win User

    Game Pass Ultimate bugged?

    Hello Jesse,

    Tried removing the account and re-signing back in and it still saying I need game pass to purchase the game...
    As I said my bank shows I paid for the subscription on the 10th of December.
Thema:

I paid for my subscription but it’s not showing that I have my game pass but I already paid...

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