I paid for my subscription but it’s not showing that I have my game pass but I already paid...

Bob Franklin1 · Jan 27, 2023

My subscription I paid For the game pass and it doesn’t show that I bought the game pass

:)

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

We need to validate your subscription. Please sign in to https://account.microsoft.com/services and check if you can see the subscription from there as "active".

Once confirmed make sure that you're signed in under the correct account on your Xbox. Please perform a powercycle on your console by following the steps below:

POWERCYCLE CONSOLE

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.

DeafMints

I did cancel it - I didn't get the cancel and refund now. I've already got a charge in my bank already, and shows in paypal as well. And trying to cancel it now says "You have already paid for your PC Game Pass subscription. It will expire automatically on 2/2/2022.

Back to subscription"

sgtmattstl

I can't wait to get my hands on this game! I already have it and the season pass paid for.

Adrian_Gon

Hi Kim it just says my game pass has expired. I have checked with Telstra my provider and I'm all paid up so my subscription hasn't expired I also looked on my Microsoft account and it's all valid and paid. Game pass was working a couple of days ago.

Os .

Entered to cancel a subscription (Pass Values) says I've already paid for your subscription! Automatic renewal without taking my opinion and I do not want to renew it!

I paid for my subscription but it’s not showing that I have my game pass but I already paid...