I paid for mirror edge 2 with paysafe,they took my money but i dont have the game

Discus and support I paid for mirror edge 2 with paysafe,they took my money but i dont have the game in XBoX Games and Apps to solve the problem; Today i decided to buy the second game of mirror edge that it was 0.99 gbp.i scanned the code to pay with paysafe and they took 6 ron from me and i... Discussion in 'XBoX Games and Apps' started by Iulianbos., Dec 24, 2023.

  1. Iulianbos.
    Iulianbos. Guest

    I paid for mirror edge 2 with paysafe,they took my money but i dont have the game


    Today i decided to buy the second game of mirror edge that it was 0.99 gbp.i scanned the code to pay with paysafe and they took 6 ron from me and i didn t get the game,i dont know what to do

    :)
     
    Iulianbos., Dec 24, 2023
    #1
  2. Hoskayra Win User

    I paid for mirror edge 2 with paysafe,they took my money but i dont have the game

    Hello Julianbos. My name is Oskayra, and I will be happy to help you.

    Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

    I am very sorry for the problem you are going through. For REFUND cases there is a form, which is the following:

    https://support.xbox.com/forms/request-a-refund

    There you will have to fill out the form with some information that will be requested and you should know that in case the refund request is rejected, you will have to respond to the email they sent you explaining the reason for your refund so that the team in charge can review the request again.

    You should also know that game refunds must be made before 14 days have passed since the game was purchased and the game has not been played for a long time, that is, considerable hours of play have not been accumulated. Otherwise, if these prerequisites are not met, the game cannot be refunded.

    Subscriptions can be refunded within 30 days of purchase.

    I hope it works for you. Greetings

    Sincerely,
    Oskayra.
  3. Le Doodz Win User

    Lost Games i allready puchased online

    They are on the list i still have licenses for DLCs like Point Lookout for FO3 but dont have the full game License why would i have paid DLC without the full game ?

    I have tried to access the facturation page (dont know if correct word in English) but it seems offline (DNS problem).

    I have paid for these games, it's just that when i transfered my licenses on my new Xbox i was unable to play offline, so i started to redownload all the games there i noticed the lost licenses for

    Fallout 3

    Mass effect

    Mirror's edge

    Fable 2
  4. PlatinumSpectre Win User

    Mirrors Edge 2

  5. Lofty Who Win User

    Mirrors Edge 2

  6. Fear2Eternity Win User

    EA to reveal 6 new games

    They confirmed

    Star wars battlefront and mirrors edge.

    So i guess star wars battlefront

    mirrors edge 2

    Visereal s star wars game

    Dragon age

    fifa 15
Thema:

I paid for mirror edge 2 with paysafe,they took my money but i dont have the game

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