I paid for a pre ordered game but I have not received any email to confirm it has been paid

Discus and support I paid for a pre ordered game but I have not received any email to confirm it has been paid in XBoX Games and Apps to solve the problem; 2nd time I have done this, yet no answer. It is saying that it has been completed on my order history but I have not received any email confirming the... Discussion in 'XBoX Games and Apps' started by Liam Hawkins, Aug 18, 2022.

  1. Liam Hawkins
    Liam Hawkins Guest

    I paid for a pre ordered game but I have not received any email to confirm it has been paid


    2nd time I have done this, yet no answer. It is saying that it has been completed on my order history but I have not received any email confirming the payment. Please what is going on. It is Saints Row.

    :)
     
    Liam Hawkins, Aug 18, 2022
    #1
  2. Liam Hawkins Win User

    I paid for a pre ordered game but I have not received any email to confirm it has been paid

    I have to put it back on while it is processing and it has been charged as well this. Took the money out of her account
  3. Dérek Augusto Win User

    I paid for a pre ordered game but I have not received any email to confirm it has been paid

    Hello!

    My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

    Liam, The fact that you did not receive the confirmation email could be because it was a pre-sale, and the charge will be made only when the game launch is close.

    But what counts is the purchase history, if it is completed, then your purchase was completed correctly and the game is already in your account.

    Let me know if you don't have any problems with your purchase, please.

    I'm waiting, friend.
  4. Liam Hawkins Win User

    I paid for a pre ordered game but I have not received any email to confirm it has been paid

    No thank you. Thank you so much for your help. It was very helpful and took a massive weight off my mind. Since I know its not going to be any problems now I can rest easy and wait for the game to release
  5. Liam Hawkins Win User

    I paid for a pre ordered game but I have not received any email to confirm it has been paid

    I have got another card on but it wouldn't let me pay for the pre order of saints row with it. That's why I used my mums card. I don't have to pay for the subscription yet. It was the pre order I was having trouble with
  6. Dérek Augusto Win User

    I paid for a pre ordered game but I have not received any email to confirm it has been paid

    I advise you to leave the card registered.

    If you want to stop using the subscription, just cancel.
Thema:

I paid for a pre ordered game but I have not received any email to confirm it has been paid

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