I own a game but the store says I must buy it

Discus and support I own a game but the store says I must buy it in XBoX Games and Apps to solve the problem; Hi guys need help. I own the hard copy of a game but going to the store it says I can buy the game? 84daa614-2d43-4d6a-93e5-576c57e83546 Discussion in 'XBoX Games and Apps' started by KoosKoekemoer, Oct 15, 2019.

  1. I own a game but the store says I must buy it


    Hi guys need help. I own the hard copy of a game but going to the store it says I can buy the game?

    :)
     
    KoosKoekemoer, Oct 15, 2019
    #1
  2. XBA_Hype Win User

    I own a game but the store says I must buy it

    the store will tell you to buy it as its for a digital copy purchase. if you have the hard copy just insert the disk and install the game.
  3. KoosKoekemoer Win User

    I own a game but the store says I must buy it

    Wondering if you can help have another issue. On forza 7 there are achievements regarding multiplayer laps. I can do as much multiplayer laps as I want the progress stands still as if my laps dont accumulate
  4. XBF Chris J Win User

    I own a game but the store says I must buy it

    Hello Koos,

    As stated, you will always be given the option to buy the game digitally if you do not already own the game digitally. Since you own it as a disc, you have nothing to worry about.

    As this thread has been answered, we will go ahead and lock it. Don't hesitate to create a new thread if you have another question, or would like to start a discussion. We look forward to hearing more from you soon!

    Thank you.
  5. KoosKoekemoer Win User

    I own a game but the store says I must buy it

    I can play the game wanted to know why the store still shows I have to buy a game I already own?
  6. PalmettoBling Win User

    I own a game but the store says I must buy it

    If you own the disc copy of a game, you'll have to have the disc in the console and it will have to be installed.

    Details can be found here.
    The store would represent the digital copy of the game, which is different than the physical copy. You'll need the physical copy of the game in the drive when you want to play that game.
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I own a game but the store says I must buy it

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