I never set up a Microsoft family, but my Xbox account won't let me change my privacy...

For some reason i cannot change my privacy settings on my main account. I have checked my family settings and it says i am not part of a family to my knowledge.

But also whenever i click on my privacy settings for my xbox it takes me to this page instead: https://support.microsoft.com/en-gb/help/4026796/microsoft-account-change-childs-xbox-privacy-online-safety-settings

I am never able to change my settings PLEASE HELP

The birthday on my account is Sept. 23, 2000 but it still won't let me access my privacy settings. Should I just join a new family with a separate account set to adult?

Hello, Kio. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

To change your Xbox account privacy settings, sign in to the privacy & online safety page:

https://account.xbox.com/settings

If you’re on a child account, you’ll need an adult in your family to sign in to their Microsoft account to change your privacy settings. This is done through the Family settings.

https://support.xbox.com/help/family-online-saf...

If you have any question, please let me know.

If you can't get to the privacy settings of the account means that's a child account and if you don't follow the steps trough a Microsoft family you won't be able to change the privacy settings

If the changes are already made on the account privacy yes, if you haven't managed to get into the privacy settings on the Xbox settings web then won't work

Child's account cant view their privacy settings an adult is required to add him to a Microsoft family here

https://account.microsoft.com/family/

After the adult account creates the family and adds the minor's account to his family In order for you to be able to play multiplayer, you must change the privacy settings of your account. It can be done here

https://account.xbox.com/settings