I never recieved my code for State of Decay: Year One Survival Edition

Discus and support I never recieved my code for State of Decay: Year One Survival Edition in XBoX Sales and Promo to solve the problem; I bought State of Decay 2: Ultimate Edition, which comes with State of Decay Year One Survival Edition. After downloading both I couldn't start the... Discussion in 'XBoX Sales and Promo' started by DomoPandas, Jun 19, 2018.

  1. DomoPandas
    DomoPandas Guest

    I never recieved my code for State of Decay: Year One Survival Edition


    I bought State of Decay 2: Ultimate Edition, which comes with State of Decay Year One Survival Edition. After downloading both I couldn't start the latter. State of Decay: Year One Survival Edition was being displayed as "owned" in the marketplace but the
    application wouldn't start and would repeatedly prompt me to return to the marketplace as if I didn't actually own the game.

    I contacted Support and was told that although it was showing up as "owned" I needed to wait for a code before I could actually use the game. A couple days later the code had still not arrived so I decided to just buy the game outright and simply give the
    code to a friend whenever it came.

    It's been nearly 3 weeks and I've yet to receive the code for State of Decay: Year One Survival Edition. I contacted support again and they directed me here assuring me there's "No need to worry as the purchase of State Of Decay 2: Ultimate Edition is intact
    and perfectly fine here so this means that you should receive the code."

    Is there anyone who can help me resolve this issue?

    Idk if this will help or nor but here's the order number 9691928167

    :)
     
    DomoPandas, Jun 19, 2018
    #1
  2. MetOrpheus7
    MetOrpheus7 Guest
    State of decay2 ultimate edition

    I bought State of decay2 ultimate edition , but not received State of decay Year one survival edition code .
     
    MetOrpheus7, Jun 19, 2018
    #2
  3. Iona-18970B9A-0118-472F-9CC2-E34ADC3E4FDE
    Iona-18970B9A-0118-472F-9CC2-E34ADC3E4FDE Guest
    Missing State of Decay Year One Survival promotion code from State of Decay 2 Ultimate Edition

    Earlier today I pre-ordered “State of Decay 2 Ultimate Edition”. As part of that pre-order I was supposed to receive a code for “State of Decay: Year One Survival Edition”. The description says that “A code for State of Decay: Year-One Survival Edition on
    Xbox One will be sent to your Xbox Live account shortly after purchase.” As of yet I haven’t received that code, could you please help me with this? Thanks
     
    Iona-18970B9A-0118-472F-9CC2-E34ADC3E4FDE, Jun 19, 2018
    #3
  4. Gamingboy177 (Sam)
    Gamingboy177 (Sam) Guest

    I never recieved my code for State of Decay: Year One Survival Edition

    Gamingboy177 (Sam), Jul 1, 2018
    #4
  5. TheRealLeek03 Win User

    State of decay 2 ultimate edition promo

  6. M3tal Daz3 Win User

    Missing bonus game in State of Decay 2 Ultimate bundle

    I invite you to read carefully the description from the MS store: https://www.microsoft.com/en-us/p/s...tion/9nsch45hz9hk#activetab=pivot:overviewtab

    It's clearly stated:

    State of Decay 2: Ultimate Edition includes: • State of Decay: Year One Survival Edition
    (Console version)

    Pay attention at the version of the game only for console, that for the simple reason that State of Decay: Year One Survival Edition is not part of play anywhere list.
  7. Gamingboy177 (Sam) Win User

    I never recieved my code for State of Decay: Year One Survival Edition

    Chat with support here: https://support.xbox.com/contact-us
  8. Julian_ Win User

    State of decay2 ultimate edition

    Hi! According to the store page description you don't receive a code and instead the game is tied to your gamertag:

    'State of Decay: Year One Survival Edition and add-on content downloads require up to 25GB. ISP fees apply. Xbox Live account required.

    State of Decay: Year-One Survival Edition may be downloaded to your Xbox One console by selecting “My Games and Apps”, then selecting “Ready to Install”. Included content will automatically be added to Ready to Install, without the need of a download code.
    '

    Source: https://www.microsoft.com/en-us/p/state-of-decay-2-ultimate-edition/9nsch45hz9hk?activetab=pivot:eek:ve...
  9. Mister Cazador Win User

    Code for State of Decay Year One Survival Edition

    Hi there buttergod16, thanks for reaching out.

    Customers who pre-ordered
    State of Decay 2: Ultimate Edition     will receive a code for State of Decay: Year One Survival Edition in their Xbox Live message center shortly before the launch of State of Decay 2 so there's no reason to worry.

    We hope that helps :)
Thema:

I never recieved my code for State of Decay: Year One Survival Edition

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