I never received my battle pass season 5 on call of duty MW2

Hi Cordell Mariano



Greetings!



Thank you for posting in Microsoft Community

Since you have confirmed that the purchase was made last week. And we have also known that you had purchased this on the Call of Duty website as well and still the Battle Pass still did not reflect.

What we can recommend is to reach out to Activision since it is the game developer of Call Of Duty and as well as you can be able to let them know as well that you have purchased the Battle Pass but it is still not reflecting on your account for a week, It's best to work with them as they have the necessary tools to further investigate the issue and provide you with a timely resolution with your concern.

Here is the link wherein you can reach out to Activision: Activision Support

Thank you for reaching out and sharing your issue. I hope all of this information's are helpful.

Regards,



Microsoft Community Moderator

Yeah go ahead I bought it last week

Hi Cordell Mariano

Greetings!



Thank you for posting in Microsoft Community



I do understand the urgency of you wanting to find other ways for this issue of yours in regards with your battle rewards that comes with the battle pass bundle. We are very glad to help you out to find some of the best possible options and troubleshooting's that we can provide for you.

To get started, I'd like to ask a few questions to better understand the problem that you're facing:

• Where did you obtain or purchased your battle pass, on the Microsoft Store or on the Call of Duty website?
  
• What do you actually mean about you have bought the battle pass 1 hour before? Is your battle pass going to expire?
  
• Was this issue happening before or is this the first time that you encountered this delay or the first time you bought the bundle?
  

We just want to ask these questions so that we can try to isolate more onto this issue of yours so that we can be on the same page as well and we can understand more about your concern for us to find the best possible option that we can do with this issue about your battle rewards.

Thank you for reaching out and sharing your issue. I hope all of this information's are helpful. We look forward on your response.

Regards,



Microsoft Community Moderator

I purchased the battlepass on the call of duty website with my Microsoft account i paid for it 1 hour before the season ended and i log into call of duty yesterday and I didn't receive anything.

Hi Cordell Mariano



Greetings!



Thank you for posting in Microsoft Community

We appreciate for responding that to confirm you have purchased the battle pass on your account. For now, for us double check everything and as well as to get firm on this issue of yours so that we do have the visibility.

Is it okay for us to check on your Order History and check if the purchase is reflected on your account. If any screenshot or photo that you can provide on your end, that will be great and just send it here on this thread,

And lastly, we also want to let you know and ask if one of your modes of payment transactions is verified that you made the purchase so we would know if it is really bought and still it is not reflecting like on what mode of payment platform you have used in purchasing the battle pass.

No worries, everything that we are asking is just to confirm for clarification.

Thank you for reaching out and sharing your issue. I hope all of this information's are helpful. We look forward on your response.

Regards,



Microsoft Community Moderator