I need to speak to a moderator about an account

Hi and thanks for reaching Microsoft Xbox gamer's community.
My name is Josef.
I'm an Independent Advisor

Hope you're doing great today despite this Hayden

Please tell me, what happened exactly to the account?
Did you forget the password, the email?

PS: don’t share personal information, here in the forums no one can access directly to an account information

Forum moderators don't have any control over support issues. They only police the forums. If you're looking for forum support, there are official support members that you can send a private message to. They are the ones with Mister or Misses in their gamertag
and they will be listed as official support on their gamercard. Several of them have posted stickies at the top of the forums so you can use one of those to find them and click the envelope under their name to start a private message.

File a complaint. That's all you can do.

need speak with support about ur account

Unfortunately, you can't. The enforcement team are the only ones who handle bans. They've recently updated the enforcement site so older bans don't always show up. Even so, if the ban was issued over 12 months ago, it would not be eligible for a case review.