I need to manage the payments on my account

Discus and support I need to manage the payments on my account in XBoX Games and Apps to solve the problem; I need help setting restrictions on my microsoft account. My sons are charging games and I have no control d10c896f-18ca-4b2d-8f3c-81e8444bf82e Discussion in 'XBoX Games and Apps' started by Ester Viti1, Mar 25, 2023.

  1. Ester Viti1
    Ester Viti1 Guest

    I need to manage the payments on my account


    I need help setting restrictions on my microsoft account. My sons are charging games and I have no control

    :)
     
    Ester Viti1, Mar 25, 2023
    #1
  2. Francia J. Win User

    I need to manage the payments on my account

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Is your son using the account on the Xbox console? If yes, you can set up a passkey for every purchase.

    We will follow the steps on this link: https://support.microsoft.com/en-us/account-bil...

    Here are the steps from Microsoft/Xbox Support:

    "1. Press the Xbox button on the controller to open the guide, then select System > Settings > Account > Sign-in, security & passkey. To help protect your account, you may be asked to enter your password.

    2. Select Change my sign-in & security preferences.

    3. Scroll right and select Customize.

    4. Scroll right and select Ask for my passkey to make purchases.

    5. Select Passkey required."

    Do this on the account that he is using.

    If he has his own account, you can add him as a member via https://account.microsoft.com/family, from there you will be able to manage his spending, time limits, etc.
  3. WiseDragon Win User

    Cant get into My account

    Could you please confirm path that you follow to get error. Here the path in xbox.com and Xbox 360:

    Path to manage Payment Options in Xbox 360: Settings > Account > Manage Payment Methods >

    Path to manage Payment Options in xbox.com: My Account > Manage Payment Options >

    Now you can access to
    https://commerce.microsoft.com     to check transactions/ Payment Method / Personal Information / in case needed.

    Hope this Helps.
  4. G v zauBerBerg Win User

    Following error after entering code or any purchase from store: Try that again Something happened on our end. Waiting a bit might help.

    Hi again,

    maybe there is an issue with your account (no region / payment Information / child account) so please take a look at

    "Manage your payment options online"     In some cases, Xbox Live subscription need a payment option!!

    Hope this helps
  5. Junaid A Muhy Win User

    Eliminar Tarjeta de credito

    in xbox.com go to

    my account

    Payment & Billing = Manage Payment Options

    remove an payment options
  6. M3tal Daz3 Win User

    using Xbox one gold membership, Microsoft account, and PayPal on someone's Xbox 360

Thema:

I need to manage the payments on my account

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