I need to get back an account that was stolen then I lost it when I factory reset my Pc I...

Hi NotKrtyZz!

This is clearly not the situation I want you to be in. Please be advised that our accounts’ primary key in accessing them through the system are our primary email addresses. Without knowing the correct email address, we may not be able to recover the correct account. Also, it’s the email address or phone number on our account aliases that is needed to begin the account recovery process.

You may check your emails or email history and other devices to find traces of the current email address of your account which must be the hacker's email. You can also try to check it on this link https://account.live.com/username/recover by entering your gamertag or a phone number that’s possibly linked to your account.

i dont have access to the email or password. i completely lost that account when i did the factory reset. Any way how i can get that account back?

so I f I loose my phone or it gets stolen, it is tied to an email account, factory resetting still requires you to authenticate to the email account associated with the device

It's not a new dev account. So I didn't need to activate a new account.I just tried using it as I did before. I did a factory reset when I had the update problems. The factory reset is why I lost everything. Thanks chap.

Hello,

i did indeed factory reset it. Sadly, i lost a lot of progress in games but i got my account back on. Thank you!