I NEED TO CONTACT ENFORCEMENT AND CAN NOT. please help me with case review

Discus and support I NEED TO CONTACT ENFORCEMENT AND CAN NOT. please help me with case review in XBoX on Consoles to solve the problem; i have sign in Into enforcement page and can not reach any case review option, nor any ban Information, althchough Im still banned.... Discussion in 'XBoX on Consoles' started by LoD Stegosaurus, Oct 23, 2017.

  1. LoD Stegosaurus
    LoD Stegosaurus Guest

    I NEED TO CONTACT ENFORCEMENT AND CAN NOT. please help me with case review


    i have sign in Into enforcement page and can not reach any case review option, nor any ban Information, althchough Im still banned. pls answer me in german- idont speak
    english

    :)
     
    LoD Stegosaurus, Oct 23, 2017
    #1
  2. Rahul
    Rahul Guest
    PLEASE, I NEED HELP!!

    Hey please help me, I have never begged for anything before.My Xbox account has been Permanently Suspended and I need to somehow get in contact with the Enforcement Team, I have already done a case review and that was before I found out why I got banned. Now that I know why I've been banned I would be the happiest person on the face of this planet if I can do another case review. Please Help this get out there to get my account back. I am not a rich person and certainly don't have any money on me, I have spent over 1000 dollars on my account and had it for over 5 years, and would love to at least get a second chance at doing a case review or getting in contact with the Enforcement Team.Good luck out there and do not get your account banned, it is seriously the worst thing ever to happen to a gamer, especially if you buy digital games and spend money on your account. I have been really messed up and had been getting no sleep cause of this. Last thing my GT is: ITz RAPID MoDz , Once again Thank you Guys/Girls and PLEASE!
     
    Rahul, Oct 23, 2017
    #2
  3. gds1972
    gds1972 Guest
    need someone to contact me.

    Hi

    Nobody outside of the Xbox Enforcement team can help with your issue and they can only be contacted through the
    Xbox Enforcement web site and if eligible you should have be able to request a case review. You can also find out more information about

    case reviews here    .
     
    gds1972, Oct 23, 2017
    #3
  4. XBF Brad A Win User

    Contact And Banning

    Hi Lynn,



    Sorry to hear about that enforcement action. Microsoft support are unable to do anything with an enforcement action. For information about the ban, you would need to go to
    Enforcement website. If the suspension is longer than 24 hours you can submit a case review.



    Case Review Procedure

    * Submit Case: You are about to submit a case for review. Please make sure to include any relevant information or facts before submitting.

    * Under Review: Your case is currently under investigation by XBLPET.

    * Need Info: XBLPET requires additional information from you. Please refer to the enforcement agent’s latest comment and submit additional details to continue the investigation. Note that not every case will
    require additional information and/or discussion.

    * Decision: The Case Review has completed. Please refer to the enforcement agent’s comments for additional information.

    * Summary: The completed outcome of the Case Review, which you may refer to following the case’s closure.



    You can check your Case Review status at any time by visiting your Enforcement History or Case Review History.
    Enforcement are the only ones that can help with this issue.Best thing to do in cases like this is report, ignore and block them. Once you replied with the swear you violated the code of conduct and they reported
    you for it.



    I hope this helps.



    Thanks,

    Brad
  5. gds1972 Win User

    need someone to contact me.

    Hi

    Nobody outside of the Xbox Enforcement team can help with your issue and they can only be contacted through the
    Xbox Enforcement web site and if eligible you should have be able to request a case review. You can also find out more information about

    case reviews here    .
  6. Ricardo Lechuga Win User

    I cannot contact microsoft support

    Hi Display! My name is Ricardo an independent advisor ready to help you with this situation!

    Customer support can’t assist with suspensions or enforcement actions. They don’t have access to enforcement details.

    Any player that meets the following criteria can submit a case review:

    Has an active enforcement action.

    The enforcement's duration is greater than 24 hours in length.

    The enforcement was issued in the last 12 months.

    How to submit a case review

    https://support.xbox.com/en-US/help/family-onli...
  7. Smwutches Win User

    need someone to contact me.

    The enforcement team does not use the forums. If a case review is not available, all you can do is wait it out.
  8. Puppy Fujo Win User

    Contacting Enforcement

    If you have alreasy filed a case review then unfortunately nothing more can be done. That is the only way they can be contacted. Please visit the Xbox Enforcement website to find
    out the duration of your suspension.
Thema:

I NEED TO CONTACT ENFORCEMENT AND CAN NOT. please help me with case review

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