I need the support email or phone number to swap my Xbox accounts email with my new one...

Discus and support I need the support email or phone number to swap my Xbox accounts email with my new one... in XBoX Accessibility to solve the problem; My Xbox account is old and I forgot the password to the email and I also don't have the email connected to any of my phones/old phones so I can not... Discussion in 'XBoX Accessibility' started by Fabian Barron, Dec 23, 2023.

  1. I need the support email or phone number to swap my Xbox accounts email with my new one...


    My Xbox account is old and I forgot the password to the email and I also don't have the email connected to any of my phones/old phones so I can not switch to any Xbox unless I lose everything I ever bought so how can I fix this

    :)
     
    Fabian Barron, Dec 23, 2023
    #1
  2. Darhyl Amizola Win User

    I need the support email or phone number to swap my Xbox accounts email with my new one because I don't have anything for the old email

    Hi Fabian! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Microsoft account.

    I'm afraid the only way to recover a Microsoft Xbox account is through the account recovery web form:

    https://account.live.com/ACSR?uaid=eadbff0c96ce4ed9935b7d36f1670425

    Also, you will need to have access to the email address associated with your account as you will receive the recovery codes through the security information of your Microsoft account.

    Unfortunately, Microsoft Xbox Support won't be able to help you switch your email address as they don't have the tools to do so. The only way to switch an email address/alias is to manually manage it via account.microsoft.com by the owner of the account.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  3. punkandbikes Win User

    got gamertag but cannot remember email to log in to Account profile

    I have two xbox accounts that now have the same phone number and email, due to a primary email expiring. Can you tell me how to consolidate my accounts or add a new email to the older one?
  4. lbryanlopez Win User

    Info transfer details

    i tried to change my phone number because its been a year that I've had a new one and when i tried to change it i got asked for a pin that was going to be sent to my old phone number but i got a option to send a security email to my second email but when i put my information on the email to try and change my number i was told that my information was going to be transferred and i could do anything with my account. I called support and asked for help but i was just told that my account will be locked after 30 days which I don't want. All I wanted to do was change my old phone number to my new one.
  5. M3tal Daz3 Win User

    Not able to create another account with my cell phone number !!

    You may receive the error "Microsoft account already exists. Enter another email or phone, or get a new Outlook email." You will see this message if the email or phone number you are trying to add is already tied to another Microsoft account. You will
    need to use an alternate phone number, an alternate email or create a new one
  6. Roy Holloway Win User

    How can I talk to someone from Microsoft customer service?

    Good morning Josef, thank you for responding; I have already expressed my problem. I want to delete my old email and old telephone number

    so that I can log into my account. I can not find any options to change the email or the phone number which is needed for verification. I have

    set up another account with my updated email and new phone number but there are still some accesses that are denied because of inability to

    verify my account with the obsolete email and phone number. I would appreciate any assisstance that you might provide with this matter.
Thema:

I need the support email or phone number to swap my Xbox accounts email with my new one...

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