I need support

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Hey Viking

Thank you for taking the time to post this on the Xbox Forums.

If you could please, share some more information on what exactly you require assistance with, so that we may provide you with adequate troubleshooting techniques to resolve whatever difficulties you may be experiencing.

We are all here to do that for anybody. If you need Xbox support:

When you go to Contact Us, follow these steps to request a call
from support:



· Step 1 ----select Xbox One

· Step 2 ----select see other options than your issue

· Step 3-----select show contact options

Step 4 ----select request call from support or chat

If you ever have any issues there are lot's of people that are willing and able to help you here on the forums.

Hi David,

Thanks for reaching out to the forums. Here is a guide to get to request a call or chat. Please be aware there is a lot of volume so it may take a while.

We’re experiencing heavy volume at the moment. Wait times for refund requests, contacting us, and other support services may be longer than usual.

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.

Brad