I need serious assist with my issue

Discus and support I need serious assist with my issue in XBoX Accessibility to solve the problem; The Xbox Virtual Agent is failing to connect me with a Specialist. The box is saying "Connecting you to a live agent." And the Specialist is asking me... Discussion in 'XBoX Accessibility' started by Wiggly J, Feb 16, 2023.

  1. Wiggly J
    Wiggly J Guest

    I need serious assist with my issue


    The Xbox Virtual Agent is failing to connect me with a Specialist. The box is saying "Connecting you to a live agent." And the Specialist is asking me if we're still connected. But my text box is grayed out. Thus I cannot reply back.


    I need serious assist with my issue [​IMG]


    Also I've been trying to recover a hacked account of mine for over a month now. I've talked to 3-4 specialists. I've made great progress with every one of them. But in the end, I've been being told to receive an email from them or the recovery team in the next 24-72 hours. I wait to the last minute but I never receive anything from anyone. The support team has been testing my patience very much. I need serious support with my situation. This is literally a total waste of time. I don't want to show hate to the live agents personally. But this is getting really frustrating

    :)
     
    Wiggly J, Feb 16, 2023
    #1
  2. Georges C. Win User

    I need serious assist with my issue

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Wiggly, by your description you already have an open case with Xbox support, only they have access to your case.

    Ideally, try to contact them again and when you manage to speak with an agent, provide the protocol number of your case.
  3. Veiko86 Win User

    In serious need of assistance.

    stop selling xbox360 then if xbox live is not available in estonia -.-
  4. Verachi Win User

    In serious need of assistance.

    I don't believe MS refunds things bought in the marketplace, sorry about that. Before you buy something they warn you that its not refundable.
  5. VibroPlex Win User

    In serious need of assistance.

  6. PhonySwine947 Win User

    In serious need of assistance.

    ( It's not allowing me to edit the Thread i created so.... another fail to add )
Thema:

I need serious assist with my issue

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