I need REIMBURSEMENT for being charged multiple charges on a card in a month, and charged...

Discus and support I need REIMBURSEMENT for being charged multiple charges on a card in a month, and charged... in XBoX on Windows to solve the problem; I need REIMBURSEMENT for being charged multiple charges on a card in a month, and charged for Ultimate Game Pass on 2 different cards in the same month... Discussion in 'XBoX on Windows' started by Don_ReeCe_MaRRiner, Nov 30, 2020.

  1. I need REIMBURSEMENT for being charged multiple charges on a card in a month, and charged...


    I need REIMBURSEMENT for being charged multiple charges on a card in a month, and charged for Ultimate Game Pass on 2 different cards in the same month prior to having more than 1 subscription .

    every month:

    $16.00 even

    then most months additional $1.59 every month for many many months.

    September BOTH CARDS were charged $16 PRIOR TO HAVING 2 ACCOUNTS plus the $1.59.

    :)
     
    Don_ReeCe_MaRRiner, Nov 30, 2020
    #1
  2. HAZMAT RADIO Win User

    Why would they not keep my xbox live after i already paid for it after taking my card off?

    Based on what you had posted here you may have had Xbox Live Gold up until Feb 8th. Most likely, it was in the middle of the monthly subscription and they may have canceled the sub and removed the pending charge.

    The other issue about being charged twice for Xbox Live is again an issue when the system tries to charge your card for a month and there's either not enough funds or the bank doesn't process the charge. Meanwhile your subscription remains active but the
    charge is pending. Then you get into the next month of Xbox Live gold and the charge for the last month and the next month go through when there's funds on the card.

    Xbox Support should be able to see when your billing date is and see the pending and attempted charges and then finally the successful charge for those two previous months.
  3. RONALD PERKINS1 Win User

    MICROSOFT*ULTIMATE 1 M charge

    MICROSOFT*ULTIMATE is charging me every month, & I don't have it as subscription or anything this is a scam that you'll need to fix & reimburse me my money for something I don't even have!
  4. James17Smith Win User

    Billing, Unknown preauth msbill.info charge for $31.39

    Thank you,

    this is the only charge I've seen that continues each month despite canceling everything but I can't find any services except windows 365 lowest option that would be close to this price being charged. I will get a new card before the next date the charge seems to be occurring. I appreciate your help.
  5. haidyn bellah Win User

    i need help recovering a different xbox account, my son gave someone his information and they added 2fa changed all recovery emails and changed the password can anybody please help me

    they have also charged my card multiple times
  6. HassanB Win User

    Identifying account using credit card?

    Hello,

    No, they cannot look up an account based on a credit card being used. If you believe there are unauthorized charges using your card and you don't know what account these charges are coming from you will need to contact your credit card provider to dispute the
    charges and get a new card.

    You might also want to check your billing history here to check if you were perhaps being charged for a Xbox LIVE Gold Renewal or maybe even a Zune Music Pass.
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I need REIMBURSEMENT for being charged multiple charges on a card in a month, and charged...

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