I NEED HELP

Discus and support I NEED HELP in XBoX Games and Apps to solve the problem; I formatted my Xbox One, because I was having problems with a game, but I had important photos in the file explorer, and I lost them, so I wanted to... Discussion in 'XBoX Games and Apps' started by AlexRyan14, Aug 24, 2018.

  1. AlexRyan14
    AlexRyan14 Guest

    I NEED HELP


    I formatted my Xbox One, because I was having problems with a game, but I had important photos in the file explorer, and I lost them, so I wanted to know if I can recover these photos?

    :)
     
    AlexRyan14, Aug 24, 2018
    #1
  2. Rahul
    Rahul Guest
    PLEASE, I NEED HELP!!

    Please, Sorry for writing "please" 100x It's just a really hard time right now.
     
    Rahul, Aug 24, 2018
    #2
  3. Rahul
    Rahul Guest
    PLEASE, I NEED HELP!!

    Here I took a screenshot of what I am dealing with View attachment 2801

    Here this is what I am dealing with,
     
    Rahul, Aug 24, 2018
    #3
  4. infernoking13
    infernoking13 Guest

    I NEED HELP

    unfortunately not cause formatting any hard drive of any sort clears everything saved on it. The only way to recover them is if you have a cloud copy or a copy on an external hard drive
     
    infernoking13, Aug 24, 2018
    #4
  5. CrazY1985
    CrazY1985 Guest
    As inferno said... No way of getting that back.
     
    CrazY1985, Aug 24, 2018
    #5
  6. Aventhyz
    Aventhyz Guest
    There is One only way to get It back, You would have to go to One Drive and check If those Photos are there, If it's not so it's lost
     
    Aventhyz, Aug 25, 2018
    #6
  7. ChiefJoboo
    ChiefJoboo Guest
    Local files on the drive's explorer partition are erased with any reformat option.

    If they are that important I would suggest talking to xbox support about sending in your console and having them recover the files from it with a recovery service, if they even do that. That would be an odd request.

    If you have the photos anywhere else, such as on your onedrive or your xbox profile, you can save them from there.
     
    ChiefJoboo, Aug 25, 2018
    #7
  8. RoninhoM2906
    RoninhoM2906 Guest

    I NEED HELP

    This is your best chance
     
    RoninhoM2906, Nov 2, 2018
    #8
  9. SeilBlase7 Win User

    Help, i need help;(

    And this is save not my account!!! wtf is Going on here? that s100% my email, and my password but this is not my account!!!!!!!! can i get back my money? please wtf!
  10. DerpAssasin123 Win User

    Help! I need help with this!

    it sends me back to the home menu when i get reconnected
  11. Mister Getafix Win User

    HELP I NEED HELP

    Hi there!

    Apologies for the late reply!

    If you are still running into issues trying to connect to Xbox Live Gold feel free to post back and let us know.

    We will be here to assist you if needed!
  12. M3tal Daz3 Win User

    Help, i need help;(

  13. Firebeeve Win User

    HELP I NEED HELP

    General Info

    Chat start time Jan 8, 2014 9:02:45 PM EST

    Chat end time Jan 8, 2014 11:22:30 PM EST

    Duration (actual chatting time) 02:19:44

    Operator Morgan

    yep so after that long time she connected me to a manager and I copy Pasted alot of stuff she said and this is the first thing he said >>>(Manager)Lervin: Thanks for bringing that up, Chris. This is totally not the kind of service that we want you to have.
    I'm sorry if you had to go through all that trouble just to get this rectified. <<<<then so on talking mainly I am going to have to wait for a different department to fix the problem then at the end he said this>>>(Manager)Lervin: I will make sure that Morgan
    will be provided feedback later right after this chat session, Chris. Thanks for sharing this with me. (Manager)Lervin: On the other hand, I hope I was able to help you the best possible way I can.

    (Manager)Lervin: It's a great pleasure having you on this chat session, Chris.

    (Manager)Lervin: As one of the managers in this department, I always want that my team can give the excellent support experience that every valued customer like you deserves. You can always count on that!

    (Manager)Lervin: Rest assured I will talk to him later. You have my word.<<< ...Most likely nothing happened but I have this in writing and I am reporting it to Gamestop ...This is not right and what they told me was false . It does not carry contract with
    the console ,It carries with account and it was to be corrected along time ago and now came up ,seems to me that people do not do their jobs at xbox.
Thema:

I NEED HELP

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