I need help

Discus and support I need help in XBoX Games and Apps to solve the problem; I need help. How do I get the better together update after I played for 5 hours. Please let me Know. 9bf3da5a-4f96-4a02-bb50-b5b794ca48f4 Discussion in 'XBoX Games and Apps' started by spuddude7, Sep 20, 2017.

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  1. spuddude7
    spuddude7 Guest

    I need help


    I need help. How do I get the better together update after I played for 5 hours. Please let me Know.

    :)
     
    spuddude7, Sep 20, 2017
    #1
  2. Rahul
    Rahul Guest
    PLEASE, I NEED HELP!!

    Please, Sorry for writing "please" 100x It's just a really hard time right now.
     
    Rahul, Sep 20, 2017
    #2
  3. Rahul
    Rahul Guest
    PLEASE, I NEED HELP!!

    Here I took a screenshot of what I am dealing with View attachment 2801

    Here this is what I am dealing with,
     
    Rahul, Sep 20, 2017
    #3
  4. F1Fan426
    F1Fan426 Guest

    I need help

    I would like to know this as well. When you open the Game up, it gives you the little paragraph about the new update and how you can get it
    FOR FREE. However when you go to click on the "NEW" Minecraft, it takes you to a screen where you have to pay. Is this a glitch in the billing system?
     
    F1Fan426, Sep 20, 2017
    #4
  5. BigB EC
    BigB EC Guest
    Did you try downloading it directly from the store?
     
    BigB EC, Sep 20, 2017
    #5
  6. RestlessWildkat
    RestlessWildkat Guest
    I have the same issue except I have the digital download of the game and already have addons installed too yet which should mean its free but when I do to download it it wants you to pay for it?? would like to know whats going on and how to install it without
    paying for the game all over again when it says its free and the criteria have been met already
     
    RestlessWildkat, Sep 20, 2017
    #6
  7. RestlessWildkat
    RestlessWildkat Guest
    Q: I own Minecraft: Xbox One Edition on disc and played for at least 5 hours, or made a purchase within the qualifying time period. Where is my game?

    A: If you’re eligible based on your purchases or game play, you will see a copy of Minecraft available in Ready to install under My games & apps. If you don’t see this available then make sure that you’re signed in with
    the same account that was used to play or purchase content.

    found that on the support page for minecraft itself but no help on the digital edition, kinda annoying as its ment to be automatically free for those with it and the help directs back here for the xbox one support, hope it at least helps some find the install
    its not showing on mine so still stuck hope they fix it soon
     
    RestlessWildkat, Sep 20, 2017
    #7
  8. niwshki
    niwshki Guest

    I need help

    PLEASE DONT PURCHASE IT. THIS SEEMS TO BE AN ONGOING ISSUE.
     
    niwshki, Sep 20, 2017
    #8
  9. OK Fowl
    OK Fowl Guest
    Please keep an eye on the Xbox Live Service Status page for the latest info:
    xbx.lv/XBLstus
     
    OK Fowl, Sep 20, 2017
    #9
  10. OK Fowl
    OK Fowl Guest
    Please keep an eye on the Xbox Live Service Status page for the latest info:
    xbx.lv/XBLstus
     
    OK Fowl, Sep 20, 2017
    #10
  11. OK Fowl
    OK Fowl Guest
    Please keep an eye on the Xbox Live Service Status page for the latest info:
    xbx.lv/XBLstus
     
    OK Fowl, Sep 20, 2017
    #11
  12. OK Fowl
    OK Fowl Guest
    Please keep an eye on the Xbox Live Service Status page for the latest info:
    xbx.lv/XBLstus
     
    OK Fowl, Sep 20, 2017
    #12
  13. OK Fowl
    OK Fowl Guest

    I need help

    Please keep an eye on the Xbox Live Service Status page for the latest info:
    xbx.lv/XBLstus
     
    OK Fowl, Sep 20, 2017
    #13
  14. OK Fowl
    OK Fowl Guest
    Please keep an eye on the Xbox Live Service Status page for the latest info:
    xbx.lv/XBLstus
     
    OK Fowl, Sep 20, 2017
    #14
  15. OK Fowl
    OK Fowl Guest
    Please keep an eye on the Xbox Live Service Status page for the latest info:
    xbx.lv/XBLstus
     
    OK Fowl, Sep 20, 2017
    #15
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