I need help with my xbox

its Dave POWER · Dec 27, 2017

pls somebody who knows how to solve this , its really frustrating i cant play or do a single thing

:)

JP Black Fenix · Dec 27, 2017

I need help with my xbox

My main menu has a weird problem. it almost never changes the ads or the advertisements. my internet conectino is fine, because when I live my accounT , the ads change! There is no parents control enable.

i can not download the games with gold, because this does not appear at my xbox for example

what can I do? It s funny because once in a while my xbox come back to normal...

i am sorry about the bad english, i am brazilian.

thank you

Smwutches · Dec 27, 2017

I need help with my xbox

If you've already reached your limit, you will have to wait a year before you can change your Home again.

WPAK · Dec 27, 2017

Hi there,

please see the steps for E102 on this trouble shooting page, it has all the steps to try regarding this error code:
Xbox One System Updates | Offline System Updates

If all fails you will either need to set up a repair or contact Xbox Support like mentioned on that troubleshooting page.

When contacting Xbox Support use either the Phone option or the Microsoft Support Chat option on
Contact Us | Xbox Support

Smwutches

If you've already reached your limit, you will have to wait a year before you can change your Home again.

JP Black Fenix

That is the peoblem... When i search for The GWG on marketplace, it doesn t appear

The ads are the the same...

Miss Ghidorah

Hey RiZe Bas -

Sorry to hear about any frustrations this may have caused. Unfortunately, we're unable to assist with billing / repair issues here on the public facing forums. You will need to continue speaking directly with phone
or chat support for further assistance regarding any repairs.

Please let us know if you have any additional Xbox support questions! We're here to help.

tolerance420

go to the games section and under the featured section u will see the game for gold in that section...

Smwutches

I don't have a solution to the dashboard, but just to let you know, for Games with Gold you don't have to use the ad to download the games. You can just search the games in the marketplace and download them.

I need help with my xbox