I need help with my Seagate hdd

Ricardo Luna2 · Jul 28, 2023

I recently bought a Seagate 2tb game drive and it worked perfectly but yesterday I bought halo the master chief collection and I wanted to go on the internal hard drive but instead it went to the Seagate hard drive soo I deleted halo so it can go on my internal hard drive and the game was install on the internal hard drive and I unplugged the Seagate hdd so the game can go on my internal hdd after it finished installing I plugged the Seagate hdd and it showed halo the master chief collection on there so I try to delete it on the Seagate hdd but it wasn’t letting me delete I sat there trying to delete the game over and over again but it didn’t wanted to delete and my Seagate 2tb is usable I had call of duty modern warfare 2 and Dragon ball fighterz on that hdd but I can’t play them and halo won’t delete I don’t know what to do and it’s make my Xbox go slow and won’t let me play any games that are on my internal hdd

:)

Francia J.

Hi Ricardo, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

This may mean that your external hard drive is corrupted, Ricardo and you may need to reformat the drive to try and fix it.

"Press the Xbox button on your controller to open the guide, and then select Profile & System> Settings > System > Storage > Select your device, and then select Format."

This will uninstall all of your games and apps installed on the drive but you can reinstall them later on.

Francia J.

When you performed the steps, are your games still installed?

Ricardo Luna2

How can I reach out to them

Ricardo Luna2

I have done that many times it still doesn’t work

Francia J.

Do you have a Windows-based PC or Laptop where you can try to format the HDD, Ricardo?

I need help with my Seagate hdd