I need help with my logitech G920

Hello!

Hope you are well. I'll be glad to help you, just remember that you're not talking to a Microsoft employee.

I'm sorry you are going through problems with your steering wheel. The game support has a whole post dedicated to troubleshooting problems with steering wheels, you can find it at this link

https://documentation.beamng.com/support/hardwa...

It documents specific problems, as yours is not specifically listed you should use the following interactive troubleshooting tool:

https://documentation.beamng.com/support/hardwa...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Best regards

You need to contact Logitech for support of their product

https://support.logitech.com

Hi Diamond6925,

Greetings!

Thank you for publishing in Microsoft Community.

We understand that you are experiencing issues with your Logitech G920 not working on your PC when playing Xbox Cloud. I'm here to help you with this concern.



Firstly, I would like to ask a few questions to better understand the issue. Are you able to use the Logitech G920 on your PC for other games or applications? Have you tried using a different controller on Xbox Cloud to see if the issue persists?



Assuming that the issue is only with Xbox Cloud, here are some troubleshooting steps that you can try:



1. Ensure that your Logitech G920 is properly connected to your PC. Check the USB cable and make sure it is securely plugged in.



2. Check if the Logitech G920 is recognized by your PC. You can do this by going to the Device Manager on your PC. Look for the Logitech G920 under the "Human Interface Devices" section. If it is not listed, try unplugging and plugging it back in.



3. Make sure that your Logitech G920 is set as the default controller on your PC. You can do this by going to the "Devices and Printers" section in the Control Panel. Right-click on the Logitech G920 and select "Set as Default Device".



4. Check if there are any updates available for your Logitech G920. You can do this by going to the Logitech website and downloading the latest drivers and firmware for your device.



5. If the issue persists, try using a different controller on Xbox Cloud to see if the issue is with the Logitech G920 or with Xbox Cloud itself.



6. Lastly, you can try to test your Logitech G920 to another device to see if its working. This is for us to be able to isolate the issue if its on the Logitech or not.

Learn more: Troubleshooting G920 for power/connection Issues - Xbox – Logitech Support + Download

Cheers,


Microsoft Community Moderator

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Purclot, we have received similar reports regarding the Logitech G920, but we still have no position from Microsoft or Logitech regarding this case.

https://answers.microsoft.com/en-us/xbox/forum/...

Hi I have Logitech G920 but is not working if I stream forza 6 from my Xbox one to PC. Please help us so it works, pleas!