I need help with Battlefield 5 multiplayer

We're sorry if none of the solution works. May I know if you're able to play other multiplayer games?

If not, then kindly check your NAT type and privacy settings. For more info, see Troubleshoot NAT errors and multiplayer game issues | Xbox Support.

Yes i can play other games like need for speed fifa cod battlefield 1 and 4 forza 5

I did all of them and i reinstall the game today and the problem still there

I appreciate you for confirming, Abdennour B. It seems that the problem is with this specific game up, it would be best to reach out to the game support for further assistance. You may reach the game support at EA Player Help Services - Top Issues.

We sincerely wish you will achieve the resolution you desired.

Hi Abdennour B,

Thank you for reaching Microsoft Community. We're sorry for the trouble this has caused you.

I am aware of the difficulty you are having playing online in Battlefield 5 multiplayer because it says you are a trial player. It sounds like you may be experiencing an issue with your Xbox Game Pass Ultimate subscription. I am here to help and let us work on this together.



To resolve this issue, please try the following steps:

1. Make sure that your Xbox Game Pass Ultimate subscription is active and up to date. You can check this by going to the Xbox Game Pass section of your account settings.
   
2. If your subscription is active and up to date, try signing out of your Xbox account and then signing back in.
   
3. If signing out and back in doesn't work, try uninstalling and then reinstalling Battlefield 5. Some people claimed that deleting and reinstalling the game fixed the problem.
   

I hope this helps. Let me know how it goes.

Kind regards,

Lavenia