i need help with age restrictions

Discus and support i need help with age restrictions in XBoX Accessibility to solve the problem; Hi, my dad set me as an administrator in the Microsoft store so I wouldn't have problems with age restrictions and stuff by when I go into the Xbox... Discussion in 'XBoX Accessibility' started by William D2, Feb 13, 2025.

  1. William D2
    William D2 Guest

    i need help with age restrictions


    Hi, my dad set me as an administrator in the Microsoft store so I wouldn't have problems with age restrictions and stuff by when I go into the Xbox app, I can't install any games that aren't E and some of my games wont let me access certain features. if there is a way to fix this pls let me know

    :)
     
    William D2, Feb 13, 2025
    #1
  2. Janet_C Win User

    i need help with age restrictions

    Hello!

    Hope you are well. I'll be glad to assist you.

    I'm sorry you're experiencing these issues.

    Login at this link

    https://account.xbox.com/Settings

    And in the part of "Xbox Series X|S, Xbox One, and Windows 10 devices Online Safety" set all features related to multiplayer, communication and friendship to "Allow".

    If it won't let you log in to set up your account, there may be two reasons.

    1. The date of birth of your account is underage, check it in this link:

    https://account.microsoft.com/profile

    2. You are a member of a family group, check it in this link

    https://account.microsoft.com/family/home

    If you are a minor, you must enter a family group and the family group administrator must configure your account in the same way that I indicated initially.
  3. Dérek Augusto Win User

    i need help to remove age restriction

    Hello!

    My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

    ZippingTitan505, normally this is just a bug, friend.

    Let's solve this form

    https://account.xbox.com/en-us/Settings?rtc=1&a...

    Go to the top right corner, click on your avatar

    click on my microsoft account

    will open the tab written my personal information

    Click, and go to the date of birth

    Change to 18+

    Resend, if you already have.

    Then log out of your account on the xbox app and log in again.

    If it persists, reinstall the app

    If it still doesn't work, open the microsoft website, search for the game and click download

    Tell me what happens please

    I remain at your disposal if you have any further questions.
  4. Cobus Coetzee Win User

    i need help to remove age restriction

    Hi

    Is this a global bug affecting users and will it be fixed? I also have this issue.
  5. ZippingTitan505 Win User

    i need help to remove age restriction

    it did't work so i am useing the website. thanks for the help
  6. Dérek Augusto Win User

    i need help to remove age restriction

    If it still doesn't work, open the microsoft website Or search for the game and click download, Zipping
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