I need help with a promotion

Afro Simian · Dec 12, 2016

I purchased an Xbox One S from the Microsoft Store online on December 10th. Upon purchasing the Xbox, I saw the promotion for Xbox Live Rewards that Xbox One S purchases get 50,000 reward points and a free game. Because I was not enrolled in the rewards
program at the time of purchase of the Xbox, it took 2 days to get enrolled in the program. Is there any way I could still be eligible for the promotion? The promotion link is Xbox Live Rewards

:)

Smwutches · Dec 12, 2016

Need help with promotion

That was part of last week's Deals with Gold which ended. Deals with Gold change every Tuesday so unfortunately there would be no way to get the sale price again unless it goes on sale again.

BUSTAkAP69 · Dec 12, 2016

Need help with promotion

I was looking for a deal on Astroneer for sale for $14.99 but wouldn’t allow the purchase and when it finally tried it said it cost $19.99. Any help or link would be great. Thanks

Smwutches · Dec 12, 2016

That offer is only available to select Rewards members. So you would have had to be a Rewards member before the purchase in order to be eligible for the offer.

Afro Simian · Dec 12, 2016

That offer is only available to select Rewards members. So you would have had to be a Rewards member before the purchase in order to be eligible for the offer.
Click to expand...

It prompted me to apply to be a rewards member. Plus you have to buy an Xbox One S to be eligible, so it wouldn't just be for selected rewards members.

Smwutches · Dec 12, 2016

Sorry, but it's true. The program does not award for anything before joining the program. You can see where support has responded to another similar thread here - Getting promotional rewards points

Afro Simian · Dec 12, 2016

Fine, here is a comparable offer. Not for 'select' rewards members.

Afro Simian · Dec 12, 2016

Xbox Live Rewards

Link for further proof. All that is required is for me to own an Xbox 360, which I do.

XBLRewards8 · Nov 3, 2018

Hello Afro Simian,

We see that your registration date is the same as the purchase date you describe, so you should be eligible for this promotion. While registration takes two days to complete, it will date your registration date as the initial date of your registration request.
However, keep in mind that it will take up to 15 days past your shipping date to receive your Credits as pending.

XBLRewards8

Hello Afro Simian,

We see that your registration date is the same as the purchase date you describe, so you should be eligible for this promotion. While registration takes two days to complete, it will date your registration date as the initial date of your registration request.
However, keep in mind that it will take up to 15 days past your shipping date to receive your Credits as pending.

Afro Simian

https://rewards.xbox.com/console-upgrade-offer/

Link for further proof. All that is required is for me to own an Xbox 360, which I do.

Smwutches

That offer is only available to select Rewards members. So you would have had to be a Rewards member before the purchase in order to be eligible for the offer.

Afro Simian

That offer is only available to select Rewards members. So you would have had to be a Rewards member before the purchase in order to be eligible for the offer.

It prompted me to apply to be a rewards member. Plus you have to buy an Xbox One S to be eligible, so it wouldn't just be for selected rewards members.

Afro Simian

Fine, here is a comparable offer. Not for 'select' rewards members.

I need help with a promotion