I need Help trying to get into my email for xbox how can i change my stuff i do not...

Hello Aaron Thompson1,

Thank you for sharing this with us and welcome to Xbox Forums.

Based on the information you provided, it appears that you're having trouble accessing your Xbox Live account due to forgotten login information. Just to set proper expectation, for privacy and security only the account owner has the ability to change the account information it has. If any case, we do not know that information, you may consider recovering the account. No worries, I'll do my best to assist you with this issue.

Before we proceed, I will be asking you few information to help us further:

1. When was the last time you successfully signed in with your account using its password?
   
2. May we know what is the reason why we lost access with the account?
   
3. Since when was you submitted the account recovery request from your end?
   
   
   

In the meantime, to change the email associated with your Xbox Live account, you will need to go through the account recovery process. Here are the steps you can follow:

• Go to the Xbox Live sign-in page and click on "Forgot password?".
  
• Enter the email address or phone number associated with your account and click "Next".
  
• If you don't have access to the email or phone number, click on "I don't have any of these" and follow the prompts to verify your identity.
  
• You will be asked to provide some personal information, such as your name, birthdate, and location. Make sure to provide accurate information to the best of your knowledge.
  
• You may also be asked to provide some additional information, such as the last four digits of the credit card associated with your account or the answer to your security question.
  
• Once you have successfully verified your identity, you will be able to reset your password and update your email address.
  

If you have tried to fill out the account recovery form and it tells you that you have not provided enough information, it's possible that you may need to provide more detailed information or try a different method of verification.

You can check on this helpful link for to help us with the Microsoft account recovery form, tips and suggestions were listed on this article.



I hope this information helps you regain access to your Xbox Live account. If you have any further questions or concerns, please don't hesitate to ask.

Kind regards,



Microsoft Community

Hello Aaron Thompson1,

We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a new discussion (microsoft.com), as we will not be monitoring this thread going forward.















Thank you for understanding.



Respectfully,



Microsoft Community Moderator

Or not. So I thought it worked, but it didn't. There is no such acct as comcast.com, so I can't get all the emails I need to. Can someone walk me through how to change my email? Every time I try, it says the email address can't be changed. So do I just
need to wait till this xbox live acct expires, and create a new one using the right email, comcast.net?

I need help i changed my email to my xbox account but its still sending all my emails to the old one and it shows the the old as my email instead of my new one on games and when i register for things how do i change this??

i need to change my email on my xbox account because i dont know the password how do i do it ??

Hi

by changing the email this means that you wil create a new account and a new gamertag. you can try to reset the password to create a new password and access to yor account

https://account.live.com/password/reset

hope it helps