I need help to escalate canceling a microsoft store physical xbox game preorder ASAP...

Discus and support I need help to escalate canceling a microsoft store physical xbox game preorder ASAP... in XBoX Sales and Promo to solve the problem; I can already escalated my problem with claim #[Mod Removed-Personal Information] but I have received no response. I am just simply trying to cancel... Discussion in 'XBoX Sales and Promo' started by mkaz311, Dec 23, 2018.

  1. mkaz311
    mkaz311 Guest

    I need help to escalate canceling a microsoft store physical xbox game preorder ASAP...


    I can already escalated my problem with claim
    #[Mod Removed-Personal Information]     but I have received no response.

    I am just simply trying to cancel my entire MIcrosoft store order
    #[Mod Removed-Personal Information]
    that was placed weeks ago and I can not do it online or over the phone for whatever reason.

    Please help!

    Thanks

    Mike

    :)
     
    mkaz311, Dec 23, 2018
    #1
  2. XBF Erick C Win User

    I need help to escalate canceling a microsoft store physical xbox game preorder ASAP (before the game ships)

    Hey there mkaz,

    Sorry to hear you are running into some delays with your game cancellation. In this case I would recommend you reach out to

    Microsoft Store Customer Service     to get assistance with this issue. They should be able to completely cancel out the order for you if it still has not shipped out.

    I hope this helps.
  3. Misses Quinzel Win User

    No Fallout 3 Code For Fallout 4 Pre Order

    Hey there, Marz72! Did you make this preorder on the Xbox One Console or the website, or did you make this preorder on the Microsoft Store website for the physical copy of the game?
  4. dempup Win User

    How do I get a refund on 2k21 preorder

  5. Fir3FistAc3 Win User

    Pre-Order credit

    Did you preorder digitally or as a physical disc from microsoftstore.com? For the 15,000 credits, you would have had to preorder as a physical disc.

    Preorders are not eligible for VIP.

    I pre-ordered the actual disc from the microsoft store.
  6. Smwutches Win User

    Pre ordering from microsoft store

    If it says Install, then it sounds like you preordered it digitally. You would need to contact support for the Microsoft Store to see if they can switch the order to a physical disc.
Thema:

I need help to escalate canceling a microsoft store physical xbox game preorder ASAP...

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