i need help recovering my epic games account

nhac santos · Jan 23, 2025

hello my epic games account got hacked and changed my password and email.Unlinked all the things that were linked to it for example playstation pls tell me where i can seek help

:)

Tezzarrific

you need to contact epic as they are the only ones who can do anything about it.

kyle_m4496

Hi Nhac. My name is Kyle and I'm an independent advisor.

This forum only provides technical support for Xbox devices and services. Please contact Epic Games for assistance with recovering your Epic Games account: https://www.epicgames.com/help/contact-us

Thanks,
Kyle

DanielKing221

Hi there!

I unlinked an Xbox account back in 2018, and my account got reset. Epic Support did not help me recover my account. Please make sure you are linking to the correct email address or contact Epic Games support for help on this

JosefLBohorquez

Thank you, as the account that you’re trying to recover is an Epic account you need to reach Epic support here:
https://www.epicgames.com/help/en-US/contact-us

KindGryphon

i have my xbox account but i made my epic account with my xbox live account but when it got hacked they deleted my xbox account of epic so i cant login and epic doesnt care

So to clarify. Its your Epic games account you are trying to recover and NOT your Xbox live profile correct?

If this is the case then the one and only people who have the capability of assisting would be Epic Games support.

Microsoft cannot help you with your Epic Games account.

If Epic games wont assist then unfortunately nothing else can be done.

i need help recovering my epic games account