I need help or any ideas I am lost at this point

Hello mrmike929,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
2016. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

you might need to check your email for the pre-paid code you might not ever get the points if xbox support chat couldnt help you i am sorry but the ms points are lost for good possibly

[quote user="DOTx SubZero"]

Hey jedi, I am taking business so if you need help marketing your game let me know. I have some ideas.

[/quote]
Once I am at that point, I will need all the help I can get, so I will def keep that in mind

I need help! Please.... I've lost/been taken 27000 coins when I was playing Fifa 15. I have not purchased anything whatsoever and the point just disappeared. Please help as I'm slightly concerned that someone may be hacking my account and I have no idea.
This is not the first time this has happened either. Many thanks.