I need help i requested deposite for points and never recieved them

Discus and support I need help i requested deposite for points and never recieved them in XBoX Rewards & Social to solve the problem; hi i tried to request a deposit for xbox rewards points i accumulated and never recieved them please help 5200 on 26/10/16 and 4200 points on 08/06/16... Discussion in 'XBoX Rewards & Social' started by CARNEYFACKER, Nov 18, 2016.

  1. CARNEYFACKER
    CARNEYFACKER Guest

    I need help i requested deposite for points and never recieved them


    hi i tried to request a deposit for xbox rewards points i accumulated and never recieved them please help 5200 on 26/10/16 and 4200 points on 08/06/16 i have not recieved these and would like it if someone can help me

    :)
     
    CARNEYFACKER, Nov 18, 2016
    #1
  2. xOmqItsJake
    xOmqItsJake Guest
    Rewards problem.

    I have 7000 credits and have requested to deposit them but never have. If you can could you deposit the points to £7. Thanks.
     
    xOmqItsJake, Nov 18, 2016
    #2
  3. BROWNY61991
    BROWNY61991 Guest
    Xbox live rewards

    I have recently requested a deposit for the 14th october but still have not recieved the currency in my account?
     
    BROWNY61991, Nov 18, 2016
    #3
  4. Diiaval Win User

    Points from 2015

    Credits are automatically deposited after you have at least 5,000 credits pending or you can request a deposit on the MyRewards section of the Rewards site and they should be deposited on the date listed on the site at the time that you make the request

    I've gotten 5,000 credits multiple times, but the points I'm talking about stay the same and that i need to convert them
  5. XBLRewards8 Win User

    Never Recieved Rewards Points Need Help.

    Hello Skorpion313,

    We only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount is beneath this amount, it has not been scheduled. After reviewing your account, it appears that you are currently being affected by a known database
    issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated to our servers. Since this data is necessary to determine where to place your deposit, the process
    is aborted. Since this issue is currently being caused by a database not under our control, we have escalated the problem, and it is currently being worked on by another team. At the current point in time, they have not yet provided us with an approximate
    solution date. To be clear, since this is an issue with how data is being sent from an internal source, adjusting your user information will likely not resolve this issue. We apologize for the inconvenience, and ask for your patience while our other team works
    on a solution.
  6. Daft Badger Win User

    Went from Free Xbox live no points

    What points?

    If you mean xbox live rewards then you get them on the 15th & 30th of the month.

    You need a total of 5000 points for an automatic deposit or at least 1000 points & you can request a deposit in "my rewards" from the rewards site.
  7. Murphs-A47006C9-2185 Win User

    HELP MY REWARDS POINTS HAVE BEEN FROZEN!

    There is no "early withdrawal" it is a manual deposit request. A manual deposit is available when you have between 1,000 - 4,999 points. All a manual deposit request does is initiate a deposit on the next deposit cycle. If you requested it on the 11th then
    they should deposit sometime around the 30th of April. There is no way to get them before that time.
  8. l Hoax l Win User

    I did not receive my Xbox Live Rewards points

    It takes time for them to deposit, it's not an over night thing. Give it a few days and everything should be fine. Now as far as your other statement are you saying you've never recieved your rewards points? How long have you been a member of the Rewards
    program?
Thema:

I need help i requested deposite for points and never recieved them

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